Director, Epic Revenue Cycle

Posted Yesterday
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Hiring Remotely in United States
Remote
Senior level
Information Technology • Consulting
The Role
The Director of Epic Revenue Cycle will lead client engagements in healthcare, optimizing revenue cycle processes and ensuring successful project execution while building strong client relationships and mentoring team members.
Summary Generated by Built In

Prominence Advisors is actively seeking an Epic Revenue Cycle Director to join our team. You'll have the opportunity to help healthcare organizations solve their toughest challenges through your ability to drive strategic process improvement, manage complex projects, and solve difficult problems. You'll help strengthen our team of the best and brightest, with reputations centered on getting things done. We've won multiple awards for workplace culture and innovation, including our most recent designation as a top 10 Best Small Firm to work for by Consulting magazine.

At Prominence, you'll become part of a disruptive force in the Healthcare IT space, changing your clients' expectations for the better. Your clients will value you as a true advisor, filling a strategic need. You'll use honesty and candor to consistently provide straight-forward truths and conversations with clients.


Who We Are

Prominence is an award-winning data enablement firm revolutionizing healthcare. We empower healthcare organizations to unlock the full potential of their data, driving improvements in patient care, operational efficiency, and financial outcomes. Celebrated with two Best in KLAS awards and honored with over 30 Best Places to Work accolades, we are proud of our innovative culture and exceptional team. If you’re passionate about making healthcare smarter and eager to tackle the industry’s most critical challenges, Prominence is where your talents will not only thrive but also shape the future of healthcare.
Prominence is seeking a Director, Epic Revenue Cycle to serve as a senior-level advisor and hands-on delivery leader across client engagements. This role is ideal for a builder and operator—someone who thrives in the details of execution, enjoys working side-by-side with clients, and brings deep expertise in Epic Revenue Cycle. 


Job Summary

This is a client-facing, delivery-focused role, where you will lead high-impact engagements while shaping the future of Prominence’s Revenue Cycle practice. You will serve as a trusted advisor to client stakeholders, drive measurable financial and operational outcomes, and contribute to the development of scalable offerings over time. 

Our ideal candidate is humble, hungry, and smart a leader who brings curiosity, operational rigor, and a passion for developing people while delivering high-quality outcomes for customers. 
Client Delivery & Execution 

  • Lead and actively contribute to Epic Revenue Cycle engagements, including optimization, implementation support, and performance improvement initiatives.  
  • Serve as a hands-on advisor, working directly with client stakeholders to solve complex revenue cycle challenges across front-end, mid-cycle, and back-end workflows.  
  • Deliver high-quality, actionable insights that improve financial outcomes, operational efficiency, and end-user adoption.  
  • Ensure successful project execution, including scope management, issue resolution, and delivery of measurable results. 

Client Relationship Management 

  • Build strong, trust-based relationships with client leaders, acting as a go-to resource for Revenue Cycle strategy and execution.  
  • Partner with Customer Success and Account teams to maintain account health and identify opportunities for continued impact.  
  • Support sales and scoping efforts by providing subject matter expertise, solution design, and effort estimation.  

Practice Development 

  • Contribute to the evolution of Prominence’s Epic Revenue Cycle offerings, including development of methodologies, tools, and best practices.  
  • Identify emerging client needs and market trends to help shape future service lines and growth opportunities.  
  • Play a key role in building the foundation for a scalable Revenue Cycle practice over time.  

Team & Culture Contribution 

  • Mentor and support consultants and managers across engagements, fostering a culture of learning and delivery excellence.  
  • Model Prominence’s values through collaboration, accountability, and a commitment to high-quality outcomes.  
  • Contribute to internal initiatives that enhance team capability, knowledge sharing, and delivery consistency.  

Requirements
  • 8+ years of experience in healthcare consulting or provider operations, with deep expertise in Epic Revenue Cycle (e.g., Resolute Professional/Hospital Billing, Cadence, Prelude, etc.)  
  • Proven track record of hands-on delivery in client-facing roles, with the ability to both lead and execute  
  • Strong understanding of revenue cycle operations, financial performance drivers, and optimization strategies  
  • Experience building relationships with client stakeholders and influencing decision-making  
  • Ability to balance strategic thinking with detailed execution  
  • Excellent communication, problem-solving, and organizational skills 
Physical and Medical Standards 

Must be able to sit or stand at a computer and work independently.  


Additional Expectations 
  • Remote-first; must be based in the U.S. 
  • Travel as needed for client engagements and key meetings  
  • Full-time, salaried position 

Benefits

Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We are excited to offer the following benefits for this position:

  • Competitive Salaried and Hybrid Compensation Plans
  • Health Care Plan (Medical, HSAs, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Dependent & Health Savings Accounts
  • Short Term & Long Term Disability
  • Paid Time Off (Vacation/Sick & Public Holidays)
  • Training & Development Fund
  • Work From Home
  • Charitable Giving to Causes You Believe In
Employment Eligibility

Must be legally authorized to work in the United States without sponsorship.

Commitment to Equal Opportunity

The world’s most talented professionals come from every background. All applicants will be considered for employment without attention to age, race, color, religion, gender identity and/or expression, sexual orientation, national origin, marital status, veteran or disability status, or any other characteristic protected by law. In addition, Prominence will provide reasonable accommodations for qualified individuals with disabilities.

If you are smart and good at what you do, come as you are. All qualified candidates are encouraged to apply.

Partnership Eligibility

Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Prominence. We appreciate your help in respecting our partners.

Interested in learning more? Apply below to connect with our Talent team about immediate openings and future consulting projects.

Top Skills

Cadence
Epic Revenue Cycle
Hospital Billing
Prelude
Resolute Professional
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The Company
HQ: Chicago, IL
59 Employees

What We Do

Prominence helps the nation's leading healthcare organizations do more with their data. Our solutions make healthcare smarter, allowing hospital organizations to take better care of their patients, operate more efficiently, and drive down costs. Learn more about Prominence at our website: www.ProminenceAdvisors.com.

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