Director, Enterprise Strategic Response

Posted Yesterday
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New Brunswick, NJ, USA
In-Office
150K-259K Annually
Expert/Leader
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Leads U.S. enterprise issues management, reputation protection, policy communications, and external messaging. Advises senior executives and legal leaders on sensitive matters, develops media and stakeholder response strategies, oversees statements and press materials, tracks communications analytics, coordinates cross-functional teams, manages agency relationships, and leads communications professionals. Requires extensive issues, litigation, or policy communications experience, strong writing and judgment, executive presence, media expertise, and proven people leadership.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Communications & Corporate/External Affairs

Job Sub Function:

External Communications

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America

Job Description:

We are searching for the best talent to join our team as the Director, Enterprise Strategic Response​ in our New Brunswick, NJ office location.

The Director, Enterprise Strategic Response will report to the Senior Director, CEO Communications and Enterprise Strategic Response, and focus on enhancing and protecting the Company’s reputation through issues management and policy communications, with primary responsibility in the U.S.

The Director will serve as the point person for issues management, collaborating with the media relations, government affairs, and law departments; sectors; external advisors and other communication leaders across Johnson & Johnson. In addition, this position will focus on advancing Johnson & Johnson’s policy priorities through external communications. The Director will develop plans and coordinate actions to ensure the Company’s positions are clearly understood by the media and other stakeholders.

The position requires extensive experience in communicating to the media and stakeholders related to issues, familiarity with the U.S. legal system, and strong understanding of the policy landscape. The role will partner with and will provide guidance to communicators in the businesses on how to communicate and manage issues responsibly and appropriately.

Key Responsibilities:

  • Lead, oversee and set strategy for J&J’s positioning and messaging to defend the Company reputation in the U.S.

  • Act as a trusted partner to the Global Legal Organization and Senior Executives on sensitive Company matters

  • Collaborate across multi-functional teams to proactively advance Government Affairs & Policy priorities and partner closely with the Senior Director of Government Affairs Global Strategy, Operations, and Communications

  • Prepare external communications strategies in response to issues, as well as policy and government inquiries

  • Mange the development and production of a variety of communications materials, including statements, talking points, press releases and digital content Provide tactical leadership in response to issues-related media coverage of the Company

  • Demonstrate an ability to lead action internally without direct authority

  • Build trusted relationships and collaborate across diverse, multi-functional teams to successfully drive objectives

  • Define the best media relations analytics and optimal reporting methods for tracking coverage and interpreting results to better inform strategies 

  • Lead a team of high-performing communications professionals and manage third-party agency relationships

  • Have a strong commitment and track record of talent identification, development and advancement

Requirements:

  • 10 – 12 years of issues, litigation, and/or policy communications experience, reflecting a strong record of success and accomplishment, with a large corporation, well-respected advisory firm, or government agency

  • Proven record of excellence in counseling and advising senior management and business leaders on complex business issues

  • Demonstrated ability to delegate, prioritize, and focus the organization on the most critical issues/projects

  • Strategic, self-directed problem solver with strong analytical skills, sound judgment and the ability to handle sensitive information with discretion

  • Excellent interpersonal skills, executive presence, and adversarial strength as needed, with the ability to project and inspire confidence

  • Strong writer and critical thinking, with the ability to develop appropriate messaging and statements to ensure fair and accurate representations of our views in the media’s coverage

  • Teammate who thrives in a collaborative and fast-paced environment

  • Effective coach and people leader with the ability to mentor team members, develop skills and manage work across available resources

  • High accountability for the quality and impact of work

  • Flexible availability to meet deadlines in a dynamic and unpredictable news environment

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers and internal employees contact AskGS to be directed to your accommodation resource

Required Skills:



Preferred Skills:

Brand Reputation Management, Communications Measurement, Content Creation, Corporate Communications Management, Corporate Communications Strategy, Corporate Management, Cross-Functional Collaboration, Cultural Competence, Developing Others, External Communication, Inclusive Leadership, Leadership, Media Relations, Organizational Knowledge, Relationship Building, Representing, Social Awareness, Stakeholder Engagement

The anticipated base pay range for this position is :

$150,000.00 - $258,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Skills Required

  • 10–12 years of issues, litigation, and/or policy communications experience
  • Experience with a large corporation, respected advisory firm, or government agency
  • Proven success advising senior management and business leaders on complex business issues
  • Ability to delegate, prioritize, and focus on critical issues and projects
  • Strong analytical skills, sound judgment, discretion, and problem-solving ability
  • Excellent interpersonal skills and executive presence
  • Strong writing and critical-thinking skills
  • Ability to develop accurate media messaging and statements
  • Collaborative approach in a fast-paced environment
  • People leadership, coaching, mentoring, and resource-management ability
  • Flexibility to meet deadlines in a dynamic news environment

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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