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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
At New Relic, we're building the future of observability—a platform that gives companies the power to see, understand, and optimize their digital world. We’re not just providing a product; we're empowering businesses to thrive in a world increasingly powered by AI.
We're looking for a strategic, high-impact leader to head our Asia Enterprise Sales team. You will be at the heart of our growth in one of our most dynamic markets, driving expansion within Southeast Asia & Korea's largest organizations and shaping our enterprise strategy from the ground up. If you're ready to drive significant impact and help Southeast Asia and Korea’s most innovative companies succeed, we want to talk to you.
What You'll DoAs the Director of Enterprise Sales for Asia, you will be the primary driver of our large-scale market expansion. You will:
- Be a Growth Catalyst: Design and execute the sales strategy for the Southeast Asia & Korea Enterprise segment, focusing on high-value new logo acquisition and strategic expansion within our existing elite customer base.
- Build & Inspire: Recruit, mentor, and coach a team of Enterprise Account Executives, fostering a culture of high performance, accountability, and continuous professional development tailored to the Southeast Asia & Korea market.
- Lead the Charge: Serve as the strategic lead for the Enterprise business, orchestrating cross-functional collaboration with Sales Engineering, Marketing, and Customer Success to ensure a seamless, value-driven buyer journey.
- Forge Strategic Partnerships: Directly engage with C-suite stakeholders at Southeast Asia & Korea most critical accounts, acting as a trusted advisor and executive sponsor to ensure long-term customer success and retention.
We are looking for a motivated, results-oriented leader who excels in complex sales environments. You will have:
- Proven Leadership: A strong track record of leading high-performing sales teams within the Asia technology market, specifically focused on the Enterprise segment and delivering consistent revenue growth.
- Strategic Execution: The ability to translate high-level business goals into actionable sales territories and account plans that penetrate complex, large-scale ASEAN organizations.
- A Collaborative Approach: A talent for managing diverse stakeholders and an "all-in" team mentality, ensuring your team is supported by the broader New Relic ecosystem.
- Drive to Excel: An innate passion for winning, a data-driven approach to pipeline management, and the resilience to lead a team through ASEAN’s fast-paced, evolving tech landscape.
As the Head of Sales for Southeast Asia and Korea, you will lead the most critical growth engine for New Relic in the region. In a market where digital-first giants are scaling at an unprecedented pace, your mission is to move beyond "vendor" status to become a strategic partner. You will lead a national team of Expansion Account Executives focused on driving deep platform adoption, maximizing consumption-based revenue, and ensuring our customers realize the "Innovation Dividend" of our 2026 AI stack.
Key Responsibilities- International Leadership: Direct and inspire a high-performing expansion sales team across Asia.
- Expansion Strategy: Own the "Land-to-Lighthouse" blueprint. Develop and execute account-specific growth plans that align New Relic’s 2026 roadmap (including New Relic Advance and SRE AI Agents) with customer business outcomes.
- Consumption Excellence: You will be responsible for forecasting and driving "Data Ingest" and "User Growth" as key health metrics.
- Executive Multithreading: Build "C-to-C" relationships with CTOs and CFOs. You must be as comfortable discussing MTTR with engineering leads as you are discussing Unit Economics and IPO Readiness with CFOs.
- Cross-Functional Orchestration: Partner with Customer Success, Solution Engineering, and our Innovation Center to ensure technical value is realized before the expansion conversation begins.
- Pipeline & Forecasting: Maintain rigorous "Salesforce hygiene" and provide weekly national forecasts to the global leadership team, ensuring 95% accuracy in expansion predictability.
- Proven Leadership: At least 3-5 years of experience leading sales teams in a fast-paced SaaS environment. You have a track record of hiring, mentoring, and retaining top-tier sales talent in Asia.
- National Profile: Proven experience managing a multi-geography portfolio. You understand the business nuances of the Singapore, Thailand and South Korea markets.
- Technical Curiosity & Business alignment : You possess a deep interest in Observability, AI, and Cloud Infrastructure. You can clearly align the technical aspect of the solution with the business value discussion.
- Expansion DNA: You know how to find the "next $500k" within a satisfied $100k account.
- Consumption Model Expertise: Direct experience with usage-based or consumption-based billing models. You understand how to drive value that leads to higher consumption.
Please note that visa sponsorship is not available for this position.
#LI-PS2
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Skills Required
- 3-5 years leading sales teams in a fast-paced SaaS environment
- Proven experience managing a pan-India and Southeast Asia portfolio (Singapore, Thailand, South Korea)
- Track record of hiring, mentoring, and retaining enterprise sales talent in Asia
- Deep interest and working knowledge of Observability, AI, and Cloud Infrastructure
- Experience with usage-based / consumption-based billing models and driving consumption
- Ability to build executive (C-suite) relationships and multithread technical and finance stakeholders
- Strong pipeline management and Salesforce hygiene with rigorous forecasting
What the Team is Saying
New Relic Compensation & Benefits Highlights
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Healthcare Strength — U.S. coverage includes comprehensive medical, dental, vision, telehealth, EAP, mental‑health tools, and disability, supported by wellness stipends. Feedback suggests these offerings are a clear strength of the package.
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Parental & Family Support — Paid, gender‑neutral parental leave and subsidized backup childcare are provided, alongside family‑forming benefits such as fertility and adoption support. These supports are consistently highlighted as valuable for U.S. employees.
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Leave & Time Off Breadth — Flexible/unlimited PTO for exempt roles, defined PTO for hourly roles, paid holidays, and volunteer time are explicitly outlined. Feedback suggests this breadth of time‑off options is a notable advantage.
New Relic Insights
What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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New Relic Offices
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We offer hybrid and remote work options, which vary based on the specific role and team. Please check the requisition details and confirm the work arrangement with your recruiter.
