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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
New Relic is looking for a leader to join our sales leadership team within our Enterprise Sales organization. Our Director, Enterprise Sales will assume responsibility for growing our success in our East region. This individual should be a customer-focused industry leader with a consistent record of exceeding sales growth goals of SaaS products, specifically within Enterprise Accounts. This individual will be exclusively responsible for driving new logo acquisition and capturing untapped market share through aggressive Greenfield expansion. We’re seeking out ambitious, data-driven executives with an open, collaborative and team-based approach to leadership and management.
What you'll do
- Lead and mentor Enterprise Account Executives in achieving personal, team, and organizational quota by helping structure sales opportunities and deals; further assist with selling activities as appropriate and ensure the sales team is working cohesively with both internal and external teams
- Build and drive new and strategic go-to-market plans to meet company growth and market share goals
- Drive strategic deals and accounts to six-figure and seven-figure deal victories
- Provide strategic executive leadership for sales forecasting, territory assignments, sales mentorship, and commission planning
- Develop annual sales forecasts using both top-down and bottom-up input
- Stay ahead of industry trends and any competitive intel as well as client opportunities; Attend trade shows, industry events, internal meetings, and conferences
- Responsible for regional customer happiness and renewals
This role requires
- 6+ years of confirmed experience as a Sales Leader with direct reports selling enterprise application software to developers, IT/Operations, application owners, and/or business leaders
- Knowledge of SaaS/Cloud/Application Performance Monitoring space
- Demonstrated Enterprise account sales leadership experience and track record of success
- Ability to build, mentor and lead a sales team, including quota-carrying and forecasting experience
- Excellent cross-organization partnership and communication skills
- Bachelors degree is required
Bonus points if you have
- Direct experience with observability
- Proven experience in generating sales revenue through new logo wins
- Experience devising sales strategy and supplying to enablement programs
Please note that visa sponsorship is not available for this position.
#LI-KM1 #LI-Remote
The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Skills Required
- 6+ years of confirmed experience as a Sales Leader with direct reports selling enterprise application software
- Knowledge of SaaS/Cloud/Application Performance Monitoring space
- Demonstrated Enterprise account sales leadership experience
- Ability to build, mentor and lead a sales team
- Excellent cross-organization partnership and communication skills
- Bachelor's degree
New Relic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Relic and has not been reviewed or approved by New Relic.
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Healthcare Strength — Core coverage spans medical, dental, vision, telehealth, and mental‑health tools, with employer‑paid life and disability. Wellness funds and globally available programs add breadth to the health offering.
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Parental & Family Support — Paid parental leave, family‑forming support through Carrot, and subsidized back‑up childcare indicate strong family benefits. These supports are positioned across regions and designed to cover varied family needs.
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Retirement Support — A 401(k) with an employer match is part of the package alongside other financial programs. The employer match is cited as a meaningful component of total rewards.
New Relic Insights
What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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