Director of Enterprise Risk Management

Job Description

The Director of Enterprise Risk Management (ERM) within the Risk Management organization is responsible for maintaining and evolving the Bank's ERM framework and will socialize ERM risk concepts and frameworks to the risk pillar leads and the broader organization through effective communication, education, training and development/maintenance of standard toolkits and the intranet site. The Director of ERM must adapt previous experience and industry leading practices to fit Northwest in order to drive forward the various ERM programs including enterprise-wide risk training, risk metrics, issues management, policies and procedures, management and committee reporting, and quality assurance activities. This role will also be the liaison for bank-wide insurance activities including working with a third party to ensure appropriate insurance coverage and facilitating/coordinating completion of insurance applications and binding of those policies. The role will be an integral part of the risk management team and is expected to engage with senior business and risk leaders to influence risk management activities and decisions, and to support our mission through risk-based and data-driven decision making.
 
Essential Functions
•    Support company-wide oversight and governance over the enterprise risk management framework/program
•    Direct and oversee ERM staff in the execution of enterprise risk management activities; establish performance expectations and provide coaching, feedback and development to ensure consistent, high-quality execution across the program
•    Ensure relevant risk-related information and updates are appropriately disseminated across the risk and broader organization, as needed, through training and education; develop/maintain standard toolkits and intranet site
•    Work with pillars to strengthen risk metrics and ensure appropriate risk metrics are implemented and representative of all risk pillars and are clearly mapped from the Risk Appetite Statements down through Early Warning Indicators
•    Manage quarterly risk committee reporting requirements including management-level, up to the Board. Define requirements for each pillar head and facilitate/coordinate activities leading up to each report/meeting
•    Analyze risk data across the pillars to identify themes and areas of opportunity. Ensure all relevant information is included in all risk committee reporting packages, and top risks are clearly articulated
•    Improve ERM policy and procedures framework. Ensure appropriate elevation of policies to management vs. board-level committees and oversee the annual review and approval process. Maintain and oversee tool for policy and procedure maintenance
•    Own issues management framework including policies, procedures, tools and user guides. Work with GRC team to enhance the issues management application to effectively track, move issues through workflow and report on all issues to management and risk committees, including the Board
•    Manage and oversee New Business Initiatives framework. Facilitate meetings with the business and risk domains to ensure applicable initiatives are assessed and pass-through toll gates/approvals accordingly
•    Manage and oversee Risk and Self Control Assessment (RCSA) and broader risk assessment framework. Work with Operational Risk and the business to appropriately schedule and kick-off RCSA campaigns in the GRC tool. Develop and roll out top-down and business line assessments frameworks/requirements
•    Evolve the enterprise-wide risk management training program by developing an annual calendar and meaningful and role-based trainings and streamlining where possible, while maintaining the integrity risk management requirements. Work with HR to track completion and escalation of incomplete trainings, when necessary
•    Develop and perform quality assurance reviews to confirm ERM programs and framework are being consistently utilized and followed across each risk discipline
•    Serve as central point of contact for all insurance related activities within the Bank. Work with a third party to ensure appropriate coverage of insurance is maintained by the Bank. Coordinate with stakeholders to complete various insurance applications and appropriate binding of those policies
 
Additional Essential Functions
•    Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
•    Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
•    Work as part of a team
•    Work with on-site equipment
 
Additional Responsibilities
•    Lead, develop, and manage others
 
Safety and Health for Supervisors without Direct Reports
•    Discourage any unsafe work habits by setting a good example for employees by following the required safe work practices as indicated by the safety and loss prevention program
•    Consistently and fairly enforce safe work practices
•    Ensure that each employee knows what to do in the event of an emergency
 
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education    
Bachelor's Degree    Business Administration, Accounting or related degree        
 
Work Experience
12 - 15 years    Banking or regulatory experience       
 
Additional Knowledge, Skills and Abilities
Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches  
Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest’s strategic plans  
Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion    
Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning  
Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience    
Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information    
Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required    
Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters    
Experience with enterprise risk programs and framework  
Experience with risk and control self- assessments - evaluating completeness of identified risks and controls, and assessment of adhering to program requirements    
Experience with regulators and regulatory matters
Experience with Internal Audit    
Able to communicate effectively to senior leadership  
Able to operate independently  
Able to effectively lead, develop and coach ERM staff by setting clear expectations, directing day-to-day risk management activities, and providing ongoing coaching and mentoring  
 
Licenses and Certifications
CPA    Professional designation given to qualified accountants    Upon Hire       
 

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.