Director Enterprise National Accounts - ERS

Posted 3 Days Ago
Be an Early Applicant
Austin, TX, USA
In-Office
131K-197K Annually
Expert/Leader
Healthtech • Insurance
The Role
Directs and motivates an enterprise account management team serving national health insurance accounts. Owns retention, profitability, client service, strategic planning, budgets, resource allocation, business cases, and ROI analysis while collaborating with actuarial, medical management, customer service, and other functions. Leads client relationships, negotiations, presentations, and account strategies, with travel required.
Summary Generated by Built In

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for directing, leading, and motivating an account management team for the ERS account.. This position works across the organization with various functional area including actuary, medical management, customer service, etc.. The position is accountable for the team meeting or exceeding retention and profitability goals, servicing of account, and assists in the development of short and long term strategies.

Job Requirements:

  • Bachelor's degree and 8 years of sales/account management experience in the health insurance industry, OR 12 years of sales/account management experience in the health insurance industry.
  • Sales/account management experience that includes at least 3 years of account management for large or national health insurance groups.
  • Current general agent health and life insurance license.
  • Knowledge of sales and account management techniques.
  • Knowledge of managed care products, rating, funding, and processing procedures.
  • Leadership skills.
  • Negotiation and presentation skills.
  • Verbal and written communication skills to manage teams and build relationships internally and with clients.
  • Ability and willingness to travel.
  • Experience overseeing annual budgets and allocating resources for various projects and operational needs.
  • Experience translating business needs and initiatives into compelling business cases.
  • Experience conducting cost-benefit analyses to justify investments and ensure ROI.

Preferred Job Requirements:

  • 3 years of management experience leading account management or sales teams.
  • CEBS or CLU designation.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.


HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range$131,000.00 - $196,500.00

Exact compensation may vary based on skills, experience, and location.

Skills Required

  • Bachelor's degree and 8 years of sales or account management experience in the health insurance industry, or 12 years of relevant experience
  • At least 3 years of account management experience for large or national health insurance groups
  • Current general agent health and life insurance license
  • Knowledge of sales and account management techniques
  • Knowledge of managed care products, rating, funding, and processing procedures
  • Leadership skills
  • Negotiation and presentation skills
  • Verbal and written communication skills for managing teams and building internal and client relationships
  • Ability and willingness to travel
  • Experience overseeing annual budgets and allocating resources for projects and operational needs
  • Experience translating business needs and initiatives into compelling business cases
  • Experience conducting cost-benefit analyses to justify investments and ensure return on investment
  • Three years of management experience leading account management or sales teams
  • CEBS or CLU designation

Health Care Service Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.

  • Retirement Support — A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
  • Healthcare Strength — Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
  • Parental & Family Support — Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.

Health Care Service Corporation Insights

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The Company
HQ: Chicago, IL
13,563 Employees

What We Do

Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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