The Role
Lead technology and product vision, architect scalable secure web and mobile platforms, run cross-functional engineering and product teams, implement CI/CD and cloud best practices, oversee data architecture and analytics, and collaborate with government and operations to drive product-market fit and impact for vulnerable populations.
Summary Generated by Built In
About Us
Indus Action aims to enable over 800 million vulnerable citizens in India to move irreversibly out of extreme poverty by facilitating access to critical government support to which they are entitled. We partner with communities and governments to simplify access to education,livelihoods, healthcare and welfare, using tech and better design to navigate bureaucratic hurdles. By 2030, we aim to impact 30 million people with adequate social protection. Since 2013, our program innovations have impacted 2 million+ citizens in accessing entitlements across the above workstreams. We are building a diverse, inclusive team that reflects the people we serve because real change needs every voice. Together, we’re making systems work for those who need them most.
Role Brief
We are looking for a Director of Technology who brings a blend of strategic depth and hands-on capability. You will drive the end-to-end technology and product vision, while also rolling up your sleeves to ensure high-quality execution across all digital touchpoints. This is a builder’s role - perfect for someone who thrives in high-growth environments, can architect scalable platforms and leads teams by example. You’ll own engineering and product functions, ensuring alignment with the company’s ambitious growth plans.
Role & Responsibilities
● Define and own the tech and product vision aligned with Indus Action’s mission, market needs and business goals.
● Architect and scale secure, user-centric web and mobile platforms to expand welfare access.
● Lead cross-functional teams across product, design, UX and engineering, fostering a high-performance, innovation-driven culture.
● Drive agile roadmaps with rapid iteration, ensuring responsiveness to user feedback and policy shifts.
● Implement best-in-class development practices, CI/CD, cloud infrastructure and platform security.
● Oversee scalable data architecture, ethical data use and actionable analytics.
● Collaborate with government, operations and fundraising teams to drive product-market fit.
● Stay ahead of general tech and AI trends to inform strategic decisions and product evolution.
● Partner closely with the CTO to shape organisational strategy with a strong tech-product lens.
Requirements
Skills & Expertise
● Proven track record of aligning tech with mission-driven outcomes.
● Deep experience in building scalable, interoperable digital tools in low-resource, high-impact settings.
● Strong leadership in product strategy, UX for marginalised users and engineering execution.
● Hands-on with cloud, microservices, DevOps, agile and secure system design.
● Adept at identifying inefficiencies and deploying tech to enhance service delivery and beneficiary impact.
Behavioural Competencies and Values
● Citizen Focussed Mindset: Place the vulnerable citizen at the centre of every action
● Entrepreneurial Energy: Own your time and resources to deliver solutions
● Dealing with Ambiguity: Grace under pressure, progressive elaboration
● Growth Mindset: Every experience is an opportunity for growth
● Collaboration: Build productive partnerships with both internal and external stakeholders
Education and Experience
● Proven experience in building and scaling building and scaling digital platforms aimed at social impact
● Demonstrated success in strategic planning, cross-functional leadership and stakeholder engagement at national or state levels
● Experience mentoring high-performing technical teams while fostering inclusive, values-aligned growth environments
Benefits
Compensation
The compensation range will be between 25-30LPA, depending upon the qualifications, experience, and fit for the role.
Why work with us?
Join a mission that directly impacts millions of lives across India. At our organisation, your work doesn't just improve
systems; it transforms how vulnerable citizens and families access the support they deserve. You will be part of a
team that has helped millions access their rightful entitlements and aims to reach 30 million people by 2030. We
offer more than just a job; we provide the opportunity to use technology and innovation as tools for social justice.
Working alongside diverse communities and state governments, you will help redesign complicated processes into
simple, accessible solutions that eliminate barriers to essential services. Indus Action is part of this commitment to
create supportive working environments. Employees are expected to the highest standards of ethics in their
professional and personal interactions. Indus Action strongly encourages applications from women, persons with
disabilities and those from economically and socially excluded communities.
Our New Identity Towards Building Citizen-Centric Social Protection Systems for Everyone
Building Lives: How BoCW Funds Can Transform India's Construction Workers' Future
“We believe diversity makes teams stronger. We welcome candidates of all backgrounds, identities, and abilities to apply".
Skills Required
- Proven track record of aligning technology with mission-driven outcomes
- Experience building scalable, interoperable digital tools in low-resource, high-impact settings
- Leadership in product strategy, UX for marginalised users and engineering execution
- Hands-on experience with cloud architectures, microservices, DevOps, agile methodologies and secure system design
- Ability to identify inefficiencies and deploy technology to enhance service delivery and beneficiary impact
- Proven experience building and scaling digital platforms aimed at social impact
- Demonstrated success in strategic planning, cross-functional leadership and stakeholder engagement at national or state levels
- Experience mentoring and growing high-performing technical teams in inclusive environments
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The Company
What We Do
Indus Action is a non-profit policy implementation organization dedicated to irreversibly ending poverty in India. Its mission is to enable vulnerable and disadvantaged citizens to sustainably access legislated social protection rights. By bridging the gap between social protection policies and action, the organization aims to enable 30 million vulnerable citizens to sustainably access social protection by 2030.
