Standard Template Labs is a stealth-mode, AI-native startup reimagining the future of IT Service and Configuration Management. Backed by leading investors, we're leveraging AI, graph-based architecture, and exceptional design to transform how enterprises manage and engage with their technology ecosystems.
About the Role
We’re looking for an experienced, hands-on Director of Engineering who thrives at the intersection of leadership and technical depth. In this role, you will lead a team of engineers while staying close to the codebase and architecture. You’ll balance people management, technical execution, and strategic planning—ensuring that your team builds high-quality, scalable, and reliable software.
Responsibilities
Leadership & People Management
Lead, mentor, and grow a team of software engineers through coaching, feedback, and career development
Foster a culture of technical excellence, collaboration, and accountabilityDrive team performance through clear goals, regular 1:1s, and open communication
Technical Execution
Help define a tech stack
Contribute directly to the codebase (~30–50% of your time) through design, coding, code reviews, and debugging
Define and guide architecture decisions, ensuring scalability, security, and maintainability
Collaborate with product managers, designers, and stakeholders to translate business requirements into technical solutions
Establish and enforce best practices in code quality, testing, and CI/CD
Strategy & Delivery
Drive technical roadmaps and execution plans in alignment with business priorities
Manage project timelines, resource allocation, and delivery commitments
Identify risks, remove blockers, and ensure the team delivers high-impact features on schedule
Advocate for engineering initiatives that improve developer productivity, system reliability, and scalability
Qualifications
Proven experience as a Software Engineering Manager and Technical Leader in a hands-on role
Personal or professional experience using code generation tools (e.g., Claude, Cursor, Windsurf) - the role will involve extensive use of AI tooling
Strong proficiency in at least one modern programming language (e.g., Java, Go, Rust, Python, C++)
Deep understanding of system design, distributed systems, and cloud-native architectures
Knowledge of cloud platforms (AWS, GCP, Azure) and modern data infrastructure
Solid understanding of software engineering best practices, design patterns, and modern development methodologies (Agile, DevOps, CI/CD)
Demonstrated success leading engineering teams and delivering complex projects from inception to production
Excellent communication, collaboration, and problem-solving skills
Passion for balancing leadership responsibilities with direct technical contribution
What We Offer
Build foundational product features for an AI-first enterprise platform.
The opportunity to take ownership of critical systems that scale to millions of users.
A culture that values craftsmanship, autonomy, and technical excellence.
Competitive compensation, equity, and benefits package.
Work from our Midtown Manhattan office alongside the founding team in a focused, collaborative environment. We're in-office five days a week, moving quickly and building together—with easy access to public transportation.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Top Skills
What We Do
We’re on a mission to reinvent IT Service Management from the ground up. In an industry dominated by outdated, bloated tools, we believe it’s time for a clean slate — modern, efficient, and built with the end-user in mind. Our goal is to create software that teams actually want to use — tools that accelerate productivity instead of slowing it down.
With deep product expertise, strong backing, and a bold vision, we’re building a next-generation ITSM platform designed for the way companies work today and tomorrow. No legacy baggage. No compromises. Just smart, scalable, high-performance software that redefines what IT service can be.
Why Work With Us
Backed by leading investors, we're leveraging AI, graph-based architecture, and exceptional design to transform how enterprises manage and engage with their technology ecosystems.
Standard Template Labs Offices
OnSite Workspace
Work from our Midtown Manhattan office alongside the founding team in a focused, collaborative environment. We're in-office five days a week, moving quickly and building together—with easy access to public transportation.