Standard Template Labs is a stealth-mode, AI-native startup reimagining the future of IT Service and Configuration Management. Backed by leading investors, we're leveraging AI, graph-based architecture, and exceptional design to transform how enterprises manage and engage with their technology ecosystems.
About the Role
We’re looking for a UX Designer who is passionate about designing for the AI era — crafting interfaces that feel natural, intelligent, and inevitable.
Responsibilities
Design intuitive, AI-first user experiences that balance automation with user control
Collaborate with product, engineering, and design leadership to shape workflows that leverage LLMs and intelligent systems
Create wireframes, prototypes, and design flows for enterprise-grade software with consumer-grade usability
Conduct user research and translate findings into design decisions
Define design systems and patterns for AI-driven interactions (prompts, conversational flows, adaptive UI)
Push the boundaries of what “good UX” means in an AI-native context
Qualifications
3–6 years of UX/product design experience (startup, SaaS, or enterprise software a plus)
Strong portfolio demonstrating interaction design and system thinking
Proficiency in Figma and prototyping tools (Framer, Principle, ProtoPie, etc.)
Extensive experience in using AI products
Comfortable with rapid iteration in a fast-paced, high-velocity startup environment
Bonus: background in service design, design research, or systems thinking
What We Offer
Define the UX patterns of AI-first enterprise software
Work directly with founders in a high-growth startup
Competitive salary + equity
Full health, dental, and vision benefits
Work from our Midtown Manhattan office alongside the founding team in a focused, collaborative environment. We're in-office five days a week, moving quickly and building together—with easy access to public transportation.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Top Skills
What We Do
We’re on a mission to reinvent IT Service Management from the ground up. In an industry dominated by outdated, bloated tools, we believe it’s time for a clean slate — modern, efficient, and built with the end-user in mind. Our goal is to create software that teams actually want to use — tools that accelerate productivity instead of slowing it down.
With deep product expertise, strong backing, and a bold vision, we’re building a next-generation ITSM platform designed for the way companies work today and tomorrow. No legacy baggage. No compromises. Just smart, scalable, high-performance software that redefines what IT service can be.
Why Work With Us
Backed by leading investors, we're leveraging AI, graph-based architecture, and exceptional design to transform how enterprises manage and engage with their technology ecosystems.
Standard Template Labs Offices
OnSite Workspace
Work from our Midtown Manhattan office alongside the founding team in a focused, collaborative environment. We're in-office five days a week, moving quickly and building together—with easy access to public transportation.
