Director, Engineering Tech Lead

Company Description
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
Department Overview
The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.
The Director, Tech Lead Sesame and Kiosk New Feature is part of the Restaurant Technology team and reports to the Sr Director, Tech Lead of the Sesame and Kiosk group. The Director will be responsible for establishing engineering excellence and delivering new capabilities in the current Sesame and Kiosk platform. This role will lead a team of 12 employees in addition to a mix of internal and external technical resources to ensure the goals of the platform are met. This is an exciting opportunity for an experienced technology leader to help delivering the capabilities for the key restaurant applications in McDonald's echo system.
Responsibilities

• Drive tech strategy, design, and development of Sesame and Kiosk platform.
• Partner with key collaborators, like Product Management, Solution Architecture, Data & Analytics, and Security, to align technology strategies to support product roadmaps.
• Lead architectural discussions and oversee tech delivery of both internal resources (e.g., engineers) and vendors for the Sesame and Kiosk platform activities.
• Enforcing engineering and design best practices (e.g., modularity) are leveraged for new feature enhancement.
• Define and enforce quality standards (functional and non-functional requirements) and program-wide acceptance criteria.
• Manage security compliance, data integrity, and standards for all in-scope products and platforms to ensure sensitive data is secure.
• Deliver technology solutions that enable the business to deliver against their vision, mission, and strategy.
• Manage and own the platform milestones, budget, and associated ROI.
• Act as interface into tech organization for other enterprise functions (e.g., restaurant ops, Consumer team).

Qualifications

• At least 10 years' experience in hands-on technical roles showing progressive growth in responsibilities, with a strong background in software engineering, architectural design, and application development.
• At least 7 years' experience working in an Agile software development environment and leading large software engineering teams.
• Experience partnering with stakeholders in a complex, global matrixed org setup.
• Experience leading large-scale global change programs impacting people, process, and technology.
• Strong people management and development experience.
• Understanding of restaurant applications and operational requirements of restaurant technology.
• Ability to communicate effectively in multiple business areas (e.g., marketing, sales, finance, operations, technology).
• Deep understanding of global complexities and Segment / Market differences.
• Experience managing complex deployments across multiple regions.
• Experience managing P&L of the department and develop financial forecasts.
• Impact-minded approach, with ability to articulate goals and instill action and alignment towards reaching them.
• Strong communication skills with comfort in speaking with business stakeholders.
• Strong problem solver with ability to manage and lead the team to push the solution and progress.

• Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.

Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $168,350.00 - $218,860.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional information
At McDonalds we are People from all Walks of Life...
People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.
We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.