Job Description
Director of Engineering, Rocket Growth - Seller Experience and Growth
At Coupang we are building the future of ecommerce. Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
About the Role:
Rocket Growth – Seller Experience and Growth team has the mission to provide Coupang sellers the utmost convenience of selling and offer Coupang customers the best available selection at the lowest possible price, building best in class seller facing capabilities and services. We are seeking an experienced hands-on, senior leader as a Director of Software Engineering to join us to take our growth engineering strategy to the next level. This technology leader should have a proven track record of designing and building large-scale distributed systems preferably with a background in the E-commerce space, and be an active contributor towards product vision and development. You will be a team leader who will lead the development for improving Rocket Growth's scalability, reliability, availability, extensibility, and performance. As we continue to scale and innovate, you will be working in a fast-paced environment along with a team of smart and passionate global engineers to design and implement various systems to meet the needs of the Rocket Growth business.
Skills & Qualifications:
- Bachelor’s Degree in Computer Science or related field with 10+ years of experience.
- At least 10+ years of experience leading a software development team through multiple product / platform releases.
- Experience mentoring junior software engineers to improve their skills and make them more effective software engineers
- Experience building and operating distributed systems that are highly available.
Professional coding experience using modern programming language such as Java, Scala, Kotlin, C++, C#, etc.; strong object-oriented design and algorithmic analysis background. - Deep experience building high quality software with the Agile processes: Software
design, code reviews, QA process. - Ability to handle multiple competing priorities in a fast-paced environment.
Preferred Skills:
- Experience taking a leading role in building complex software systems that have been successfully delivered to customers
- Experience communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy
- A visionary / thought leader who has driven product ideas to successful releases
A manager of managers with passion for people management and mentorship to grow them. - Experience influencing software engineering best practices within your team
- Hands-on expertise in many disparate technologies, ranging from front-end user
- Interfaces through to back-end systems and all points in between
- Experience working backwards from the customer and delivering innovative, simple Solutions.
Our Hybrid work model:
Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.
Details to consider
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/
Skills Required
- Bachelor's Degree in Computer Science or related field with 10+ years of experience
- At least 10+ years of experience leading a software development team through multiple product/platform releases
- Experience mentoring junior software engineers to improve their skills
- Experience building and operating distributed systems that are highly available
- Professional coding experience using modern programming languages such as Java, Scala, Kotlin, C++, C#
- Strong object-oriented design and algorithmic analysis background
- Deep experience building high quality software with Agile processes, including software design, code reviews, and QA processes
- Ability to handle multiple competing priorities in a fast-paced environment
- Experience taking a leading role in building complex software systems successfully delivered to customers
- Experience communicating with users, technical teams, and senior management to gather requirements and describe product strategy
- Visionary / thought leader who has driven product ideas to successful releases
- Manager of managers with passion for people management and mentorship
- Experience influencing software engineering best practices within your team
- Hands-on expertise across front-end and back-end technologies
- Experience working backwards from the customer and delivering innovative, simple solutions
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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