Fetch Rewards gives shoppers an easy and fun way to save on their everyday purchases.
The Role
The Director of Engineering, Growth will lead multiple teams to drive user retention and engagement by delivering scalable systems and technical guidance while collaborating with product and marketing teams.
Summary Generated by Built In
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, we are passionate about solving challenging problems and embracing ambiguity. Our engineering philosophy promotes adaptability and innovation over rigid adherence to rules. Our engineers thrive in complex environments, making well-informed decisions even in uncertain situations. We seek out the necessary information and focus on action and impact, while consistently upholding high technical standards. In this role, you will be a technical leader, shaping best practices to build world-class, user-facing technology. You will mentor fellow engineers, fostering technical growth and collaboration within the team. As a hands-on leader, you will actively contribute to the codebase and deliver features alongside your team.
About the Role:
Fetch is entering a pivotal phase where user growth is our company north star for 2026. We are hiring a Director to lead teams within our Growth pillar, responsible for driving long-term retention, engagement, and durable consumer growth at scale.
The Growth teams build the systems that power Fetch’s loyalty program and core engagement mechanics, including gaming systems, notifications, offer mechanics, and other retention-driving experiences. These platforms sit directly at the center of Fetch’s growth strategy and must support high-volume traffic, rapid experimentation, and continuous iteration.
As a Director in Growth, you will lead two teams (including managing another manager) responsible for delivering measurable growth outcomes. You will partner daily with Product, Growth Marketing, Data, and executive leadership to execute against ambitious company-level goals while ensuring long-term scalability, reliability, and operational excellence.
This is not a coding role, but strong technical depth is required to guide architecture and execution at scale.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Lead, coach, and develop multiple teams of software engineers, including directly managing ICs and a manager
- Set clear expectations, provide regular feedback, and support career growth for both engineers and managers
- Own technical delivery for Growth initiatives, ensuring predictable execution and high-quality outcomes
- Translate company-level growth goals into clear technical plans, milestones, and measurable results
- Partner closely with Product and Growth Marketing to shape roadmaps and define success metrics
- Represent Engineering in cross-functional and executive growth discussions
- Guide system design, architecture, and technical decision-making across loyalty and engagement platforms
- Ensure systems are scalable, reliable, observable, and resilient under high user volume
- Balance rapid experimentation with long-term technical health and operational excellence
- Improve team processes, reduce operational overhead, and drive continuous improvement
- Communicate progress, risks, and tradeoffs clearly to stakeholders and leadership
- Foster a culture of ownership, urgency, accountability, and measurable outcomes
- Support engineers in using AI-assisted tools such as GitHub Copilot or Claude Code to improve development velocity, documentation, and code quality
In your Toolbox (Minimum Requirements):
- 5+ years of experience managing software engineers, including experience managing other managers
- Experience leading organizations of 10+ engineers across multiple teams
- Strong technical background in backend systems, distributed systems, or mobile platform infrastructure
- Experience delivering customer-facing products at scale
- Proven track record of driving measurable business outcomes through engineering execution
- Ability to evaluate system design, architecture, and technical tradeoffs
- Experience partnering closely with Product and cross-functional stakeholders
- Commitment to engineering best practices, including testing, observability, and incident management
- Ability to leverage AI tools to support engineering productivity, code quality, and team efficiency
- Bachelor’s degree or higher in Computer Science, Engineering, or a related technical field. Equivalent practical experience may be considered
Nice to haves/Bonus Points (Preferred Requirements):
- Experience working on growth, retention, loyalty, marketplace, or monetization systems
- Experience driving consumer mobile app user growth at scale
- Familiarity with experimentation frameworks and analytics pipelines
- Experience supporting high-throughput, low-latency services
- Prior experience scaling teams or systems through periods of rapid growth
- Strong programming background in Go, Java, or similar backend languages
- Ability to translate complex technical concepts into clear explanations for non-technical partners
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
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The Company
What We Do
Fetch Rewards is a mobile app that connects and rewards everyday shoppers for buying the brands they love. Fetch gives users the easiest way to save on their purchases by simply scanning any grocery receipt, from any store. For our brand partners, Fetch helps them build long-term loyalty, and understand a true 360 degree view of purchase behavior.
Why Work With Us
We put people first - both in our culture, and in our product. Our culture is built on transparency, empowerment and accountability. Our product is built on putting our customers first in everything we do - from design, to privacy and security, to new features. The result is the rapid growth we all dream of being a part of. Come join the team!
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