Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Role overview
This is a foundational leadership role; the work here impacts how every product, customer, and partner experiences Kaseya. Role will be responsible for building and executing the strategy for Kaseya's unified intelligence experience and customer data platform. This leader will drive the creation of a centralized data platform that powers insights, automation, and personalization across Kaseya's product portfolio and key cross product workflows, enabling MSPs and their customers to make data-driven decisions at scale. The role requires defining and executing the vision for how Kaseya leverages customer data, telemetry, and AI/ML to create competitive differentiation, improve customer experiences, and unlock new revenue opportunities.
This position demands deep technical expertise in data platforms, API, analytics, and AI/ML capabilities, combined with strategic product thinking and cross-functional collaboration. The Director will work closely with product, security, legal, sales, and marketing teams across the organization to build foundational capabilities that become force multipliers for the entire platform.
What will you do
- Define, shape, and clearly communicate our long-term Data, API & AI Strategy, vision, and roadmap.
- Build and scale Data, API and AI capabilities as core product differentiators.
- Provide thought leadership in the design, architecture, and execution of the platform ecosystem and ensure platforms are optimized for performance, scalability, cost, and reliability.
- Set the bar for our engineering culture, encouraging the development of best practices, holding teams accountable for slippage, and improving processes.
- Orchestrate alignment across Product, Engineering, GTM, and Trust.
- Drive platform modernization to reduce tech debt and accelerate innovation velocity.
- Execute clear commercial and technical KPIs across a large portfolio.
- Shape the next chapter of Kaseya’s platform strategy and work with creators of open-source software like Argo and Numaproj.io.
What We Look For
- 15+ years of experience in data engineering, AI/ML, API and Identity platform, platform engineering, or related fields, with deep expertise in designing and building distributed data systems and applied AI.
- Proven leadership (in a prior Director level role strongly preferred) building and leading high-performing global engineering teams, balancing short-term execution with long-term strategic growth.
- Extensive experience in building and scaling cloud-native architectures (AWS, Azure, GCP) for data, API and AI platforms, with a strong focus on high availability, fault tolerance, and cost-efficiency.
- Demonstrated success in growing and evolving data and AI platforms to meet the needs of a rapidly scaling business, ensuring data-driven decisions are made at all levels of the organization.
- Strong strategic mindset, translating business objectives into scalable technical solutions that deliver value across the organization. Motivated by delivering customer value and impact.
- Excellent communication and collaboration skills, driving impactful solutions across engineering, product, and business teams.
- BS/MS/PhD in Computer Science or related majors, or equivalent experience.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Top Skills
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
Gallery
