Director, Enablement Operations & Communications

Build your future with Sovos.

If you’re seeking a career where innovation meets impact, you’ve come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we’re dedicated to more than just solving compliance challenges – we’re committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don’t worry if you don’t check all the boxes – apply anyway! We’re focused on hiring the right people, not just the “right” resume. It’s not about what you’ve done elsewhere; it’s all about what you’re capable of doing here.

The Work You’ll Do:

The Director of Sales Enablement partners closely with the Head of Enablement to build the future of the function at Sovos. This role drives optimization and adoption of the sales tech stack (primarily CMS and LMS) — especially with regards to the evolving AI roadmap — builds and manages enablement plans, delivers reporting and insights, and manages sales communications. You’ll lead a team of two and partner closely with Sales, Operations, Marketing, and IT to turn enablement strategy into measurable outcomes.

More specifically, you will:

Sales Enablement Tech Stack

•       Own the strategy, execution, and procurement process of our AI-driven roadmap for the CMS and LMS systems

•       Partner with Product Marketing and other stakeholders to improve the CMS and LMS experience

•       Roll out enablement best practices that improve adoption of CMS and LMS

•       Partner with Sales Operations to provide guidance for the rest of the sales tech stack

Enablement Programs

•       Translate strategic enablement priorities into clear project plans, timelines, and deliverables

•       Drive alignment across stakeholders, proactively managing dependencies, risks, and tradeoffs

•       Establish repeatable operating rhythms for launches, training programs, and communications

Sales Communications

•       Own the strategy and execution of sales enablement communications (multi-channel: meetings, newsletter, emails, Teams channels, etc.)

•       Produce concise, benefit-oriented communications with clear calls-to-action

•       Champion Voice of the Sales by prioritizing sales experience and WIFM across initiatives, and ensuring the collecting of — and actioning on — sales feedback through Sovos Sales Council and other channels

Reporting, Insights & Measurement

•       Build and maintain enablement reporting and dashboards that surface adoption, engagement, and impact — and connect enablement activity to performance outcomes

•       Deliver insights and recommendations to Enablement, Product Marketing, and other stakeholders to guide decision-making

People Leadership

•       Lead, coach, and develop a team of two enablement operations and communications professionals

•       Set clear goals, priorities, and expectations while fostering accountability and growth

•       Model operational excellence, collaboration, and a customer-first mindset

What We Need From You

Experience & Expertise

•       8+ years of experience in GTM with at least half of that in Enablement

•       Proven experience owning and managing a sales enablement or revenue tech stack; experience with enablement platforms (Mindtickle, Highspot, etc.)

•       Strong project management background with the ability to run complex, cross-functional initiatives

•       Experience creating and managing internal communications for a sales or internal audience

•       Demonstrated success building reporting, dashboards, and insights

Leadership & Collaboration

•       Ability to influence without authority and partner effectively across Sales, Marketing, Operations, Product, and IT

•       Comfortable operating at both a strategic and hands-on level

•       Previous team leadership and/or cross-functional leadership preferred

Skills & Attributes

•       Highly organized with strong attention to detail and follow-through

•       Strong sense of ownership

•       Enjoys organizing and regularly brings order and structure to systems

•       Passionate about helping others and seeing sellers succeed

•       Excellent communicator with a creative mindset

•       Excited about future innovation and the AI revolution

•       Brings positive energy and readily builds effective internal and external partnerships across a global organization

•       Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

•       Flexible Time-Off

•       Comprehensive Health, Dental and Vision benefits

•       401(k) with employee sponsored match

•       Bi-Weekly Meeting Free Days

•       Mentoring Programs

•       Globally recognized Training and Development programs

•       Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more!

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.