Jobs at Sovos

Design, scale, and optimize Sovos production infrastructure. Manage on-prem datacenter systems, automate provisioning with Terraform, maintain CI/CD in Azure DevOps, operate Kubernetes/Docker Swarm, and implement observability and alerting using the Grafana LGTM stack. Participate in on-call rotation, troubleshoot incidents, document processes, and support high availability.

The Senior Systems Engineer will design, implement, and optimize enterprise systems for reliability and security, mentoring junior engineers and enhancing platform performance.

Design, develop, test, deploy, and support SAP ABAP solutions for Brazilian fiscal compliance. Implement integrations (IDoc, RFC, BAPI, SOAP/REST/OData), handle XML e‑invoicing formats (NF-e, NFS-e, CT-e), troubleshoot production incidents, produce technical documentation, and champion SAP development best practices across projects.

Design, build, and maintain Snowflake and dbt pipelines for the US revenue data chain (Billing → ARR → Deferred Revenue → Rev Rec → Close Pack). Deliver tested, documented ingestion and transformation models, ensure pipeline reliability during financial close (on-call), set data quality and governance standards, enable AI and finance consumers, and extend models to OPEX/COGS/commissions as scope grows.

Build and own end-to-end financial data pipelines and Snowflake/dbt architecture for the US revenue data chain. Deliver tested, documented ingestion and transformations, ensure pipeline reliability and on-call support through close, establish data quality and governance, partner with finance and analytics, and enable AI consumers of structured finance data.

Partner with Sales and Marketing to optimize Salesforce and other go-to-market tools, enforce data integrity, build sales analytics and management dashboards, create internal controls and documentation, handle ad-hoc reporting, provide user support and training, and drive cross-functional process improvements using AI-assisted analytics.

Lead LLMOps initiatives to scale and govern generative AI: define AI quality standards, manage prompt and model versioning, coordinate safety/red team testing, implement observability for latency/cost/quality using tools like Langfuse, manage Jira workflows, develop playbooks, and lead AI incident response and root-cause analysis.

Own end-to-end LLMOps for Ask Sovi products: gate agents/models, design evaluation frameworks, build golden datasets and review pipelines, monitor hallucinations/drift/latency/cost/safety, convert feedback into measurable quality improvements, and drive AI adoption across product portfolio.

Provide client support for GST return filing via Sovos GST portal: guide clients on portal use, resolve GST and data validation queries, assist with data analysis, escalate technical issues, collect feedback, and recommend product improvements to ensure accurate, timely tax filings.

Manage and grow revenue within existing enterprise accounts for Sovos' SaaS compliance products. Build trusted client relationships, identify expansion opportunities, maintain pipeline in Salesforce, negotiate complex agreements, meet revenue targets, and ensure customer satisfaction while demonstrating consultative sales skills and accountability.

Sell Sovos cloud tax compliance solutions to large multinational customers. Manage full sales cycle, build C‑suite relationships, execute account-based strategies, grow pipeline, meet revenue targets, leverage AI sales tools, and deliver forecasts.

Design, build, and maintain cloud-native and datacenter infrastructure, automate provisioning and CI/CD pipelines, manage Kubernetes and containerized environments, improve observability, and support reliability, scalability, and global operations across distributed teams.

Design, build, deploy, and maintain cloud-native and datacenter infrastructure, automate provisioning and CI/CD pipelines, apply IaC, support Kubernetes and containerized environments, improve observability, and collaborate with global teams to ensure reliability, scalability, and security.

Manage end-to-end GST compliance for clients: resolve queries, collect information, prepare and validate return data, perform reconciliations and data validations, communicate regulatory updates and product changes, and maintain strong client relationships to meet deadlines and reduce risk.

The Global Account Director manages complex sales cycles, promotes Sovos' products in financial services, and develops strategies to grow revenue, ensuring customer satisfaction throughout the process.

Own end-to-end campaign execution in Marketo Engage, build workflows, emails, landing pages and nurture programs, ensure Salesforce integrations and lead routing, maintain templates and data quality, troubleshoot sync/data issues, and partner with global marketing stakeholders to prioritize and deliver scalable campaign solutions.

Lead end-to-end API-based integrations between Sovos platforms and client ERPs. Gather requirements, design solutions, implement and test REST/SOAP integrations, validate data mappings, troubleshoot issues, coordinate with clients and partners, support production systems, and maintain integration documentation.

As a Development Intern, you'll build web applications in an Agile environment, using modern development tools, and collaborate with teams to meet business requirements.

Lead a small centralized PMO for cross-LOB technology programs, splitting time between managing two Senior Program Managers and personally owning high-priority programs end-to-end. Drive portfolio governance, executive reporting, stakeholder alignment, PMO standards, and AI-assisted workflows to improve reporting and productivity.

Lead end-to-end execution of cross-LOB technology programs: define scope, track progress in Jira, manage risks and dependencies, prepare Steerco reporting, maintain governance documentation, and drive AI tool adoption to accelerate reporting and coordination across engineering, DevOps, and QA teams.