Jobs at Sovos

Supports complex customers and prospects through technical discovery, solution design, customized SaaS demonstrations, architecture discussions, RFP responses, and sales-to-onboarding handoffs. The role partners with sales, alliances, account management, and onboarding teams; drives new and expansion opportunities; trains internal teams; improves demonstrations and proposal content; and uses AI tools to enhance the sales process.

Owns transformation initiatives that improve how product managers work across the product lifecycle. The role involves discovering process problems, validating root causes, building AI skills and dashboards, piloting solutions, managing phased rollouts, measuring adoption and outcomes, and communicating recommendations to product managers and senior leadership. Candidates need substantial product management, product operations, consulting, or related experience, strong analytical and communication skills, and hands-on proficiency with AI tools such as Claude.

Own the Platform Core roadmap for shared identity, administration, and provisioning services. Partner with engineering, product teams, and customers to identify platform friction, define requirements, prioritize investments, drive adoption, and measure service reliability and integration success. The role includes writing PRDs, managing the backlog, communicating platform strategy, and coordinating cross-functional delivery in a B2B SaaS environment.

Designs and configures embedded BI dashboards, reports, KPI visualizations, and semantic-layer definitions for tax compliance analytics. The role maps data sources, supports API-based BI integrations, enables white-label analytics for partners, and collaborates with product and development teams. Responsibilities include translating complex tax data into actionable insights, maintaining dashboard templates, supporting new jurisdictions, and applying AI tools for anomaly detection and predictive insights.

Partners with managers and employees across the region on engagement, workplace culture, employee relations, onboarding, exits, benefits, payroll, policies, and HR processes. Leads wellness, community, internship, and rotation programs; supports talent acquisition and internal promotion; ensures compliance with employment law; develops communications; and uses AI-powered HR tools and analytics to improve employee programs and experience.

Leads regulatory and industry intelligence by translating regulatory change into business impact for product, marketing, and government relations teams. Responsibilities include building an AI-enabled regulatory knowledge graph, producing thought leadership, engaging governments and industry bodies, supporting product strategy, informing campaigns, educating internal teams, and monitoring regulatory expansion. Requires deep regulatory or policy expertise, strong writing and public speaking skills, stakeholder engagement experience, and familiarity with AI-assisted knowledge systems.

Supports Insurance Premium Tax compliance services by validating client data, confirming tax amounts, preparing returns, meeting legal filing deadlines, and responding to routine client questions. The role collaborates with clients and internal teams, uses in-house software and AI-assisted tools, and provides full training while building expertise in tax compliance.

Own and enhance Sovos’s NetSuite environment across Finance, Accounting, Revenue, Procurement, and Sales Operations. Responsibilities include administration, workflows, permissions, Order-to-Cash, Procure-to-Pay, Advanced Revenue Management, Fixed Assets, integrations, reporting, reconciliations, UAT, deployment controls, and AI-assisted automation. The role gathers requirements, troubleshoots issues, improves scalable processes, and maintains SOX-ready evidence and data protection standards.

Coordinates client tax-compliance workflows, including data mapping, importing, reconciliation, print-file and transmittal-file creation, and timely regulatory submissions. Documents client requirements, provides software training, supports remittances to federal and state agencies, and identifies process improvements. The role requires strong Excel and software skills, customer service, clear communication, attention to detail, independent work, and willingness to use AI-assisted tools.

Tax internship focused on indirect tax consultancy and compliance. Responsibilities include researching VAT and IPT legislation, validating client data, preparing statements and forms, supporting audits, handling tax authority correspondence, assisting clients, and meeting submission deadlines while following internal procedures.

Coordinate client tax-compliance workflows, including data mapping, importing, reconciliation, print and transmittal file generation, regulatory submissions, and remittances. Document client requirements, meet deadlines, train clients on software, and identify process improvements. The role requires strong Excel skills, customer service, communication, organization, attention to detail, and willingness to use AI-assisted tools. A background check and drug test are required upon hire.

Manages client tax compliance services, including data imports, reconciliation, regulatory deadlines, issue resolution, and compliance with IRS, state, and local requirements. Uses Sovos tax software to support reporting programs, coordinates internal teams, tracks performance measures, identifies process improvements, and assists with training and mentoring Compliance Services Associates.

Lead strategic enterprise sales for Sovos’s compliance platform, targeting multinational accounts and managing full sales cycles from prospecting through close, upsell, and cross-sell. Build C-suite relationships, execute account-based strategies, exceed revenue quotas, maintain sales pipelines, navigate complex technical sales processes, and provide accurate forecasts. The role requires consultative selling, analytical communication, executive presence, and moderate domestic and international travel.

Own technical sales opportunities from discovery through close for AI-native compliance, financial orchestration, and invoicing solutions. Lead technical workshops, demos, proofs of concept, integrations, and business cases covering ROI and TCO. Translate architecture and workflow requirements for technical and executive audiences, partner with account executives and engineering, support early delivery, and help establish qualification, demo, and go-to-market processes for a new sales team.

Lead enterprise sales for Sovos’s AI-native offerings, carrying quota from opportunity progression through close. Build executive relationships, quantify ROI, develop deal strategy, partner with account owners and sales engineers, and position financial orchestration, compliance automation, and intelligent invoicing solutions. The role also shapes qualification criteria, sales plays, and positioning for a new AI-native sales motion across global enterprise accounts.

Own enterprise sales for Sovos’s AI-native offerings, carrying quota from opportunity development through close. Build executive relationships, develop ROI and business cases, navigate complex multi-threaded sales cycles, and partner with account owners and sales engineers. The role involves selling SaaS and financial technology solutions, shaping sales plays and qualification criteria, building pipeline, and influencing the emerging AI-native product portfolio.

Owns enterprise sales opportunities for Sovos’s AI-native financial orchestration, compliance automation, and intelligent invoicing offerings. The role carries quota, develops C-suite relationships, builds ROI-driven business cases, coordinates with account owners and sales engineers, navigates complex buying groups, and closes large enterprise deals. The director also helps create sales playbooks, shape market positioning, and provide customer feedback to scale the company’s AI sales motion.

Own complex technical sales from discovery through close, leading workshops, demonstrations, proofs of concept, platform configuration, integrations, and business-case development. Partner with account executives, engineering, IT, finance, and executive stakeholders to translate technical solutions into ROI and operational impact. Maintain continuity through implementation kickoff, shape sales processes for AI-native offerings, and use AI tools to accelerate discovery and solution design.

Handles escalated technical support cases for Sovos e-invoicing and tax compliance solutions in customer SAP environments. Diagnoses application defects, integrations, performance issues, and production incidents using ABAP debugging, SAP functional knowledge, interface tracing, XML validation, and root-cause analysis. Determines whether issues involve products or customer configurations, coordinates resolution with internal teams, supports testing and go-lives, documents troubleshooting guidance, identifies recurring issues, and mentors colleagues.

Generate qualified sales meetings through prospect identification, networking, outreach, and follow-up. Partner with Sales Executives on territory plans, use AI-assisted workflows and Salesforce to manage opportunities, promote Sovos solutions, forecast outreach and revenue goals, and improve sales processes. The role requires strong communication, organization, presentation, relationship-building, and problem-solving skills while engaging business and executive contacts.