Jobs at Sovos

Manage strategic enterprise accounts across North India, sell SaaS-based tax compliance solutions, identify expansion opportunities, and achieve revenue quotas. Responsibilities include developing account plans, managing Salesforce pipeline data, navigating complex enterprise sales cycles, engaging senior executives, promoting GST compliance products, and using AI-assisted workflows. The role requires collaboration with global accounts, moderate travel, and customer relationships involving accounts exceeding $1 million ARR.

Manage third-party service providers and lead procurement activities, including RFPs, vendor selection, onboarding, renewals, negotiations, and fee reviews. Maintain vendor governance, coordinate cross-functional projects, support regulatory and client requirements, and use reporting and AI tools to improve vendor lifecycle efficiency. The role also provides colleague guidance, supports workload allocation, and represents Sovos in provider meetings.

Leads solution architecture for strategic ISV partnerships, designing scalable embedded compliance integrations using APIs, webhooks, cloud technologies, microservices, and event-driven patterns. Establishes governance, testing, monitoring, and risk frameworks; advises executive stakeholders; influences product strategy; supports pre-sales; and mentors architects. Requires expertise in global tax compliance, ERP ecosystems, enterprise integration, and regulatory technology, along with strong communication, executive presentation, and cross-functional collaboration skills.

Provides tax compliance services to clients by managing regulatory deadlines, reconciling tax data, conducting research, resolving issues, and maintaining accurate service delivery. The role uses Sovos compliance software and Microsoft Excel, communicates directly with clients, supports process improvements through AI and workflow automation, and ensures adherence to IRS, state, and local requirements.

Partners with managers and employees across Spanish-speaking Latin America to support engagement, culture, HR programs, employee relations, benefits, payroll, compliance, leave administration, and recruitment processes. Conducts interviews, identifies workforce trends, supports policy changes, and uses AI and HR technology to improve communications and workflows. Requires Spanish and English fluency, regional employment-law knowledge, and strong relationship-management and program-delivery skills.

Design and manage scalable cloud infrastructure, Docker Swarm or Kubernetes clusters, and Terraform configurations. Build Azure DevOps CI/CD pipelines, automate deployments using PowerShell or Python, manage application settings, document release processes, troubleshoot deployment issues, and promote DevOps best practices. The role also includes AI-assisted workflows, collaboration with development and product teams, off-hours support, and participation in an on-call rotation.

The Business Development Representative generates qualified sales opportunities by engaging prospects, qualifying inbound leads, meeting activity and quota targets, and partnering with Account Executives on territory and pipeline development. The role also improves business development processes using data insights, AI-assisted workflows, and modern sales tools while building relationships with mid-level and executive contacts.

Lead adoption of Sovos’s Core and AI Platform capabilities across engineering teams. Embed with teams to understand codebases, remove adoption blockers, contribute code using AI-assisted development, and create reusable guidance and automation. Establish standards for AI coding assistants, prompt engineering, code quality, and workflow integration. Collaborate on testing and deployments while addressing security and architectural considerations. Mentor engineers, document best practices, and communicate effectively with technical and non-technical stakeholders.

Own the SaaS renewal process for an assigned customer portfolio, managing relationships, leading negotiations, identifying upsell opportunities, forecasting accurately, and meeting renewal quotas. Partner with Account Management and Customer Success, improve renewal processes, use AI and automation to streamline workflows, and ensure strong customer experiences and operational execution throughout the renewal lifecycle.

Leads the strategy, architecture, governance, security, and delivery roadmap for Sovos’s global Salesforce ecosystem and connected business applications. Manages Salesforce administrators and developers, CPQ, integrations, DevOps, M&A system integration, privacy compliance, budgets, and executive stakeholder communication. The role drives Agile delivery, platform modernization, data governance, and scalable solutions across sales, service, finance, and professional services.

Designs and maintains configuration management, cloud infrastructure, SaaS applications, and deployment tooling. Partners with development teams throughout the software development lifecycle, improves reliability and operational efficiency, documents processes, and provides configuration management guidance. Uses scripting, CI/CD, infrastructure as code, monitoring tools, automation, and AI-assisted workflows. Participates in emergency on-call rotation and occasional off-hours support.

The FP&A Manager partners with Managed and Professional Services leadership to guide budgeting, forecasting, capacity planning, resource allocation, profitability, pricing, and margin improvement. The role develops workforce and demand models, evaluates engagement-level performance, delivers executive reporting and variance analysis, and manages operational review and board reporting processes. It also collaborates with Accounting and cross-functional teams to ensure accurate financial data, leveraging tools and AI-assisted workflows to improve analysis and decision-making.

Support HR operations across employee engagement, HR programs, events, onboarding, offboarding, leave administration, employee records, internal communications, and recruitment activities. The intern will collaborate with Talent Acquisition and HR Business Partners, use AI tools and HR platforms to streamline workflows, maintain confidentiality, and contribute to process improvements. The role requires fluent Spanish, intermediate to advanced English, strong organization, communication skills, initiative, and interest in HR technology and employee experience.

Supports managers and employees across HR programs, employee engagement, benefits, payroll, policies, employee relations, leave administration, and Latin American employment-law compliance. Coordinates wellness, community investment, events, internships, and rotation programs; manages employee inquiries and collaborates with Talent Acquisition and HR teams on recruitment and promotions. Uses AI tools and HR technology to improve communications, workflows, and engagement insights.

Own the renewal process for a portfolio of SaaS customers, building stakeholder relationships, leading negotiations, driving retention and upsell opportunities, improving renewal processes, maintaining accurate forecasts, and meeting quota targets. The role partners with Account Management and Customer Success, uses AI-assisted workflows and automation, and requires occasional customer travel.

Monitor and maintain global network infrastructure, respond to alerts, troubleshoot complex issues, manage technical escalations, coordinate incident resolution, and document outcomes. The role serves as a technical point of contact during critical incidents, supports network changes and upgrades, mentors junior analysts, identifies recurring issues, collaborates across teams, and participates in 24/7 on-call rotations.

Build and scale Azure cloud infrastructure, Docker Swarm or Kubernetes clusters, and Terraform-managed environments. Create and maintain Azure DevOps CI/CD pipelines, deployment scripts, health checks, alerts, configuration, and automation workflows. Troubleshoot infrastructure and release issues, collaborate across technical teams, and document deployment processes. The role requires production experience with cloud platforms, scripting, CI/CD, infrastructure automation, and AI-assisted DevOps tools.

Generate qualified sales meetings through prospect identification, networking, targeted outreach, campaign follow-up, and strategic territory planning. Partner with Sales Executives to support pipeline and revenue goals, use AI-assisted workflows and Salesforce to manage opportunities, promote Sovos solutions, forecast outreach results, and improve sales processes and materials.

Supports pricing and monetization strategy through analysis of pricing, packaging, SKU, and product data. Builds reports and dashboards, maintains product and pricing information across internal systems, supports Salesforce and CPQ updates, conducts competitive intelligence, and coordinates pricing and packaging initiatives. Collaborates with Product Marketing, Product Management, Finance, and Sales Operations while using AI tools to improve reporting and commercial processes.

Lead global product marketing for pricing, packaging, and monetization initiatives. Develop positioning, value propositions, sales narratives, battlecards, and executive communications while partnering with Product, Finance, Sales, Marketing, and Strategy. Analyze customer, competitive, product, and financial data; use AI tools to evaluate commercial performance and design pricing experiments. Influence senior stakeholders and support sales enablement for complex B2B SaaS products.