Director of Employee Relations and Talent Management

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life

• Oversee the handling of all employee relations matters for the organization including employee investigations and provide recommendations to managers and the Chief People Officer. Work with managers to develop corrective action plans and document performance as needed.

• Lead all talent management and succession planning initiatives and provide strategic guidance to managers and department leaders regarding all human capital needs.  Ensure that the organization has created proper career paths and has a strong talent pipeline across all departments. Lead performance management discussions and annual review process.

• Lead a best-in-class talent acquisition function for the organization and create a compelling employee value proposition. Ensure that relevant KPIs are being met.

• Provide strategic advice around compensation to all people leaders.

• Ensure compliance with all applicable federal and state employment laws and regulations.

• Make process improvement recommendations and system improvement recommendations.

• Serve as a subject matter expert on employment laws and people needs for other departments.

• Serve as a strategic advisor and counselor for all business partners.

• Travel to centers as needed to meet with team members and business partners.

• Special projects as assigned.

​ Location

• Remote with some travel to Corporate (Greenville, SC) and centers.

Education and Requirements

• Bachelor’s degree required.

• Master’s degree preferred.

• 7-10 years of progressive HR experience is required.

• Experience serving employees who are geographically dispersed is preferred.

• Strong employee relations, employee investigation and talent management experience.

• Healthcare experience is a plus.

Position Benefits

• Medical, Dental, and Vision Insurance

• PTO

• Variety of 401K options including a match program with no vesture period

• Life Insurance

• Short/Long Term Disability

• Paid maternity/paternity leave

• Mental Health Day

• Calm subscription for all employees