Director Digital Experience and Content Strategy | CentraCare

Posted Yesterday
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St. Cloud, MN, USA
Hybrid
145K-222K Annually
Senior level
Healthtech
The Role
Lead and execute system-wide digital experience, content strategy, and creative initiatives. Partner with IT, advise senior leaders, build and manage a cross-functional digital team, optimize multi-channel engagement, ensure brand, accessibility, and SEO best practices.
Summary Generated by Built In

Director Digital Experience and Content Strategy | CentraCare 
Lead. Develop. Execute. 

Position Summary

Bring your passion and make an impact as CentraCare’s Director of Digital Experience and Content Strategy.  We are looking for someone who is responsible for planning, directing, and overseeing digital experience, content strategy, and creative execution across CentraCare. 

In this Director role you will serve as the business owner for digital experience, content, and audience engagement strategies while partnering with Information Systems and Technology, which maintains responsibility for technology governance, architecture, platform management, security, and technical implementation.
What You'll Do

  • Provide strategic leadership and collaboration for system-wide digital platforms (in collaboration with Information Systems and Technology), content, and creative initiatives to ensure alignment with organizational priorities, brand standards, and audience needs.
  • Lead the development and execution of digital and content strategies that advance organizational objectives, strengthen the brand, build trust, and drive engagement and conversion.
  • Collaborate with department and organizational leadership to enhance digital experiences and deliver compelling, audience-centered content across channels.
  • Lead and develop a high-performing team responsible for digital experience, content strategy, and creative execution across the organization.


Schedule

  • Full time | 80 hours every two weeks
  • Monday-Friday | 8:00 a.m. – 5:00 p.m.
  • Hybrid position to include on-site requirement | St. Cloud MN
  • Required to live within driving distance from a CentraCare site to support onsite responsibilities as needed; travel to other sites required.  


Pay and Benefits

  • Starting pay begins at $145, 329.60 per year; exact wage determined by years of related experience
  • Salary range: $145, 329.60 - $222,289.60 per year
    • Salary and salary range are based on a 1.0 FTE, reduced FTE will result in a prorated offer rate
  • Full-time benefits: medical, dental, retirement, employee discounts and more!


Qualifications

  • Bachelor's degree in Digital Communications, Marketing, UX, Design, or related field required.  Master’s degree preferred. 
  • Minimum of 8–10 years of progressive experience in digital strategy, content strategy, or related fields, including leadership/management experience preferred
  • Demonstrated experience leading high-performing, cross-functional teams (digital, UX, content, creative)
  • Experience in healthcare or complex, matrixed organizations preferred
  • Deep expertise in UX, digital platforms, content strategy, and multi-channel engagement
  • Experience with content management systems, digital tools, and emerging technologies
  • Strong understanding of accessibility standards, SEO, and digital best practices


Leadership Competencies

  • Proven ability to influence and advise senior leaders on digital strategy and experience design
  • Strong strategic thinking with the ability to translate business goals into effective digital experiences and content strategies
  • Strong analytical skills with experience using data and insights to drive optimization and performance
  • Excellent leadership, communication, and stakeholder engagement skills
  • Ability to prioritize and manage multiple initiatives in a fast-paced environment

 
CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.


Skills Required

  • Bachelor's degree in Digital Communications, Marketing, UX, Design, or related field
  • Master's degree
  • Minimum of 8-10 years of progressive experience in digital strategy, content strategy, or related fields
  • Demonstrated experience leading high-performing, cross-functional digital, UX, content, or creative teams
  • Leadership/management experience
  • Experience in healthcare or complex, matrixed organizations
  • Deep expertise in UX, digital platforms, content strategy, and multi-channel engagement
  • Experience with content management systems, digital tools, and emerging technologies
  • Strong understanding of accessibility standards, SEO, and digital best practices
  • Must live within driving distance of a CentraCare site to support onsite responsibilities
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The Company
HQ: Saint Cloud, MN
3,682 Employees

What We Do

As an integrated, not-for-profit organization, CentraCare is working to improve the lives and wellbeing of those living in Central Minnesota. CentraCare provides care through hospitals located in St. Cloud, Long Prairie, Melrose, Monticello, Paynesville and Sauk Centre with more than 25 clinics and specialty centers throughout the region. Additionally, Carris Health, a wholly-owned subsidiary of CentraCare, is comprised of Rice Memorial Hospital in Willmar, Redwood Hospital in Redwood Falls and seven clinics in the Southwest and West Central region of the state. CentraCare – St. Cloud Hospital has been a Magnet-designated hospital since 2004 and repeatedly receives national recognition for its outstanding quality measures. CentraCare provides comprehensive primary through tertiary care, CentraCare also operates numerous specialty services, including the CentraCare Heart & Vascular Center, Coborn Cancer Center and the CentraCare Kidney Program. CentraCare serves all who seek care with compassion, dignity and respect, while seeking to enhance individual and community health. Mission: CentraCare Health works to improve the health of every patient, every day. Vision: CentraCare Health will be the leader in Minnesota for quality, safety, service and value. Core Values: •Patient Centered: Serving patients above all. •Integrity: Adhering to honest and ethical practices. •Collaboration: Working jointly with others to improve health and health care. •Compassion: Serving all who seek our care with kindness, dignity, and respect. •Stewardship: Ensuring responsible use of all resources to best serve our communities.

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