Director, Design

Reposted One Month Ago
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Toronto, ON, CAN
In-Office
Expert/Leader
eCommerce • Retail
The Role
Lead and scale cross-functional design teams to raise design quality, improve collaboration and ways of working, coach designers into leaders, allocate resources, and enable teams to deliver consistent, high-impact product experiences in a fast-moving global environment.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role: 

eBay’s Design organization creates seamless, end-to-end experiences that connect millions of buyers and sellers globally. The team is customer-focused, collaborative, and driven by curiosity—working across product, engineering, and business to solve complex problems and deliver meaningful impact.

As a Director, Design, you will enable teams working on eBay’s most important initiatives to deliver high-quality, impactful experiences. While Principal, Design team members define product direction and outcomes, you as the Director, Design are accountable for how effectively teams operate—building strong talent, improving collaboration, and raising the quality and consistency of design across the organization. This role is a force multiplier, scaling impact through people, craft, and ways of working.

What you will accomplish:

  • Increase team effectiveness by driving clarity, focus, and strong ways of working across design, product, and engineering

  • Raise the quality and consistency of design through thoughtful direction, critique, and shared standards

  • Build and grow a high-performing, inclusive team, strengthening talent, engagement, and long-term capability

  • Develop designers into confident, independent contributors and future leaders through coaching and feedback

  • Improve cross-functional collaboration, reducing friction and enabling faster, higher-quality decision-making

  • Create an environment where teams can navigate ambiguity, maintain momentum, and deliver consistently

What you will bring: 

  • 15+ years of experience leading and developing cross-functional design teams, with a focus on building inclusive, high-performing environments

  • Strong hiring and talent management skills, including coaching, feedback, and supporting career growth

  • Ability to plan and allocate resources effectively, with a clear understanding of team capacity and priorities

  • Solid design judgment, with the ability to guide, critique, and elevate work quality across a team

  • Proven ability to improve team effectiveness and ways of working in complex, fast-moving environments

  • Comfort navigating ambiguity, making informed decisions, and collaborating across distributed, global teams

Additional Details

Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This posting is not an indication that there is a position currently open or available, but serves as a general description of the qualifications and skills required for positions of this type.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.


We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.

Skills Required

  • 15+ years of experience leading and developing cross-functional design teams
  • Strong hiring and talent management skills, including coaching and feedback
  • Ability to plan and allocate resources effectively with understanding of team capacity and priorities
  • Solid design judgment with ability to guide, critique, and elevate work quality
  • Proven ability to improve team effectiveness and ways of working in complex, fast-moving environments
  • Comfort navigating ambiguity and collaborating across distributed, global teams

eBay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.

  • Healthcare Strength — Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
  • Leave & Time Off Breadth — A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
  • Equity Value & Accessibility — Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.

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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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