Director, Demand Planning

Join our  Supply Chain team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere, every day. 

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! 

Position: Director, Demand Planning

Department: Supply Chain

Work Location: Marlborough, MA, Hybrid (work 3 days onsite)

Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations. 

What you will be doing: 

The Director of Demand Planning, Beauty & Wellness is responsible for spearheading the development and execution of demand plans and top-line financial strategies. This position requires close collaboration with cross-functional teams, including Supply Planning, Finance, Sales, Marketing, and Customer Service, to effectively achieve sales and service objectives. You will comprehensively review of models for regions, channels, and customers, integrating business intelligence and forecasting information from various sources, such as sales, marketing, operations, product, and retailer replenishment.

Emphasis is placed on improving forecast accuracy, especially for new product launches, while managing customer drops to prevent excess inventory creation. Accurate, timely, and visible version/transition item forecasts are a priority, and scrutiny is applied to promotional events before they are incorporated into the demand plan. The ultimate goal is to optimize the demand planning process and contribute to achieving fill rate and inventory turn targets within the Supply Chain.

Leadership and Collaboration:

• Lead the Demand Planning team for the Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon brands.

• Collaborate with Supply Planning, Finance, Sales, Marketing, and Customer Service teams to achieve sales and service objectives.

• Provide clear direction, guidance, and support to team members.

• Identify training needs and provide opportunities for skill development.

• Mentor and coach team members to enhance their professional growth.

• Act as a liaison between upper management and the team.

Demand Planning:

• Craft, maintain, and communicate product-driven financial plans for Beauty & Wellness’s North America business based on historical data, market trends, and business intelligence.

• Utilize forecasting tools and software to analyze data and generate accurate predictions.

• Analyze sales trends, market data, and other relevant factors to identify patterns and opportunities for improvement.

Risk Management:

• Identify potential risks to demand planning and develop mitigation strategies.

Process Improvement:

• Identify and implement process improvements in demand planning and inventory management.

• Stay informed about industry best practices and emerging trends in demand planning.

• Improve communication and relationships among demand planners, sales, marketing, operations, and finance which will allow effective knowledge sharing and an optimal consensus forecast.

Minimum Qualifications: 

• Bachelor’s degree, preferably in supply chain or finance

• 5+ years’ work experience in Demand Planning

• Supervisory experience, particularly in leading and developing a Demand Planning team.

• Familiarity with demand planning/sensing software and ERP systems.

• Proficient in Microsoft Office applications (Word, PowerPoint, Excel).

• Knowledge of S&OP or IBP processes

• Ability to travel domestically 10% of the time

• Authorized to work in the United States on a full-time basis 

In Massachusetts, the standard base pay range for this role is $95,000 - $143,000 annually. This base pay range is specific to Massachusetts and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.  

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance. 

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you. 

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For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Helen of Troy is an Equal Opportunity/Affirmative Action Employer.  We are committed to developing a diverse workforce and cultivating an inclusive environment.  We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We will provide individuals with disabilities with reasonable accommodations to participate in the job application process.  If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. 

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.