Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
About PTC Global Sales Operations
PTC Global Sales Operations is a results-driven organization committed to integrity, professionalism, and innovation in pursuit of scalable growth and operational excellence. Within Sales Operations, the Deal Desk plays a critical strategic role: shaping how PTC brings commercial strategy to life through compliant, customer-centric, and financially sound deal execution.
Your Impact
The Director, Deal Desk Strategy is a senior leadership role responsible for defining, evolving, and operationalizing PTC’s global commercial governance model. This role sits at the intersection of strategy, policy, enablement, and technology, and acts as a transformation leader for how commercial decisions are guided, executed, and scaled across the enterprise.
Moving beyond individual deal support, this leader owns the commercial “system” — policies, decision frameworks, delegation models, and knowledge assets — that enable sellers, partners, and internal teams to execute complex deals efficiently, compliantly, and consistently worldwide.
The role operates as a strategic advisor and architect, influencing senior leaders across Sales, Finance, Legal, and Operations, and embedding company priorities directly into the Deal Desk operating model.
Key Responsibilities
Commercial Strategy & Governance Leadership
- Own and continuously evolve PTC’s global Deal Desk governance framework, ensuring alignment with corporate strategy, financial objectives, and risk tolerance.
- Act as the enterprise steward for commercial policy intent, balancing growth, compliance, and customer outcomes.
- Serve as a trusted advisor to senior leadership on commercial risk, policy trade-offs, and long-term deal health.
Policy, Delegation & Decision Framework Architecture
- Redesign and maintain Delegation of Authority (DoA) models that reflect executive direction, enable faster decision-making, and support scalable growth.
- Lead policy simplification initiatives that reduce friction while preserving financial and legal integrity.
- Establish clear commercial decision principles to guide both human judgment and system-driven approvals.
Commercial Operating Model Transformation
- Define and mature the Deal Desk operating model, including interaction points with Sales, Legal, Finance, and Product.
- Identify structural inefficiencies and lead cross-functional transformation initiatives to improve deal velocity, clarity, and consistency.
- Ensure governance frameworks scale globally while respecting regional and go-to-market nuances.
Knowledge, Enablement & AI-Driven Guidance
- Own the global commercial knowledge ecosystem, ensuring policies, playbooks, and guidance are modern, intuitive, and always current.
- Lead the evolution toward AI-enabled commercial guidance, embedding policy and deal intelligence directly into seller workflows.
- Champion a shift from static documentation to dynamic, decision-oriented enablement.
Cross-Functional Influence & Leadership
- Act as a senior Deal Desk representative in strategic initiatives, transformation programs, and executive forums.
- Influence without authority across Sales, Finance, Legal, Operations, and IT to drive alignment and adoption.
- Mentor senior team members and raise the strategic capability and credibility of the Deal Desk function.
Success Profile
This role is right for a leader who:
- Thinks in systems and operating models, not transactions
- Is comfortable shaping ambiguity into scalable frameworks
- Balances commercial creativity with financial discipline
- Can influence senior stakeholders through insight, clarity, and credibility
- Sees Deal Desk as a strategic growth platform, not a control function
Experience & Capabilities
- Deep experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or equivalent enterprise commercial roles
- Strong understanding of SaaS / subscription economics, deal structuring, and commercial risk management
- Proven track record leading cross-functional transformation initiatives
- Exceptional written and verbal communication skills, with executive-level presence
For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers). Applications will be accepted on an on-going basis until the opportunity is filled.
PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
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Skills Required
- Deep experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or equivalent enterprise commercial roles
- Strong understanding of SaaS / subscription economics, deal structuring, and commercial risk management
- Proven track record leading cross-functional transformation initiatives
- Exceptional written and verbal communication skills, with executive-level presence
PTC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PTC and has not been reviewed or approved by PTC.
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Healthcare Strength — Pay is frequently described as paired with good insurance and generally good benefits, suggesting core medical coverage is a meaningful part of the value proposition. The benefits package is framed as comprehensive across health, disability, and employee assistance supports.
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Retirement Support — Retirement support is positioned as a clear strength, with a company-matched 401(k) plan repeatedly included as a standard part of the rewards package. Stock purchase and equity programs are also presented as available pathways to longer-term wealth building.
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Leave & Time Off Breadth — Time off appears comparatively robust, including sizable vacation accrual for new hires along with wellness/sick time and additional holiday-style programs. Flexibility options like remote work and schedule flexibility reinforce the sense of a benefits-heavy total rewards design.
PTC Insights
What We Do
PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.
