Who We Are
International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,300 professionals are at work worldwide in over 20 countries. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.
We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.
The Need
For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Director, Data & Insights.
This position is responsible for leading IJM’s Global Programs Data & Insights team, housing IJM’s world-leading expertise and best practices in using data to protect people in poverty from modern slavery and violence against women and children (VAWC). This role also serves as a strategic advisor to the Chief Program Officer and the Global Program Council (GPC), providing data-informed insights on portfolio and program performance, risks, and opportunities.
This position is based in the Washington, DC area and is available to be hybrid (onsite Tuesdays & Thursdays). It reports to the Chief Program Officer and is only available for candidates with the right to work in the US.
Responsibilities:
Leadership and Management
Provide leadership to the organization through active contribution to leaderships teams and forums.
Provide data-driven, research-based business intelligence recommendations for key strategies and decisions.
Set and direct the strategy for the Data & Insights business unit.
Build, lead, and manage the Data & Insights team.
Provide direction to and oversight of Data & insights staff.
Lead on strategic initiatives within the Global Programs Division and across the organization, while modeling IJM’s values for all.
Documentation, Reporting & Data Management
Responsible for reporting processes and associated visualization tools & dashboards.
Responsible for reporting to Global Resources, Executive, and other audiences.
Responsible for accurate requirements documentation, backlogs, development & testing processes, and data quality processes.
Establish data quality and data governance policies and procedures.
Strategy & Knowledge Development & Implementation
Build consensus around future needs for business intelligence & analytics throughout the organization.
Develop phased roadmaps for business intelligence & analytics products and tools in partnership with CPO, GPC, and other Global Programs leader.
Ongoing development of self-service reporting systems and special ad hoc analysis.
Networking & Partnership
Responsible for development and maintenance of excellent working relationships with key counterparts across Global Technology Solutions; Legal, Governance, Risk, and Compliance; Global Programs, regions, and programs; and other internal and external contacts.
Policies and Procedures
Responsible for all data-related policies, standards, business processes, and tools.
General Tasks
Interview, hire, and onboard new staff.
Coordinate team workload, prioritization, and output.
Qualifications:
Bachelor’s degree.
At least 12 years of escalating professional experience required, ideally with enterprise data systems and international organizations/companies.
At least 5 years in senior leadership role with personnel management experience.
Training in business intelligence, data analytics, and reporting. Experience with Salesforce reporting and Tableau strongly preferred.
Experience working with remote teams, including across cultures.
Ability to successfully manage, motivate, mentor, and retain skilled prospect development, business intelligence and analytics staff.
Ability to convey technical information and data insights to non-technical staff.
Experience with Salesforce or another enterprise level CRM is preferred.
Ability to extract, transform, load, and visualize data from various data sources.
Training in data hygiene and data quality techniques.
Knowledge of data analytics techniques.
Knowledge of data visualization best practices.
Knowledge of non-profit finance requirements.
Knowledge of US and global data privacy regulations.
Critical Qualities:
Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;
Analytical and strategic thinker;
Driven and results oriented;
Patient and works well under stress;
Strong written and oral communication, including an ability to communicate well across cultures;
Winsome and team-oriented with a sustained positive attitude; and
Strong ethic of service and a passion for IJM.
Application Process:
Upload Resume, Cover Letter & Statement of Faith* in one PDF document.
*What is a statement of faith?
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.
What does IJM have to offer?
Comprehensive Medical/Dental/Vision benefits
Monthly commuter and parking benefits in the DC metro area
Retirement benefit options
Paid leave starting at 23 days
12 holidays (plus early release the day prior)
Daily, quarterly, and annual community spiritual formation
Robust staff care resources
IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate’s value congruence and thorough background, police clearance, and reference check processes.
At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.
IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.
Top Skills
What We Do
International Justice Mission(IJM) is a global organization that protects people in poverty from violence. We have an expansive network of partners and work with local authorities in 18 countries to combat slavery, violence against women and children, and police abuse of power. IJM works to rescue and restore victims, hold perpetrators accountable, strengthen public justice systems and scale the demand for sustainable protection.
