Director, D365 F&O

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Austin, TX, USA
In-Office
eCommerce • Other • Professional Services • Retail
A leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.
The Role
Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. 

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

The Director of D365 F&O is responsible for setting the strategic direction, driving innovation and optimization. This role drives digital transformation across finance, supply chain, and operations departments. The ideal candidate will bridge the gap between technical teams and business stakeholders, ensuring our Dynamics 365 environment is scalable, efficient, and aligned with our long-term growth strategy.   

In This Role 

Functional and Technical Oversight

  • Develop new ideassolutions and structures; drive thought leadership in Microsoft Dynamics 365 F&O 
  • Architect scalable, end-to-end solutions to streamline complex F&O programs
  • Leverage the Feature Management workspace to proactively adopt new D365 capabilities, enhancing system functionality and user productivity
  • Provide strategic counsel to C-suite shaping business development roadmaps and establishing industry-leading best practices. developed
  • Mentor existing technical resources in Dynamics 365 architecture best practices, implement robust governance frameworks to increase system stability and scalability, while fostering an innovative environment for continuous improvement. 
  • Integrate risk management directly into the technical development lifecycle – identify vulnerabilities early and implement robust solutions for complex functionality challenges. Enforce rigorous technical compliance standards across product development
  • Accountable for financial governance, forecasting, and compliance with the D365 budget

Leadership and Team Management

  • Lead and mentor a team of sales support managers to deliver results aligned with Four Hands' strategic objectives
  • Facilitate effective communication and collaboration among team members, encouraging idea sharing and best practices
  • Foster individual growth and skill enhancement through regular feedback, training sessions, and professional development opportunities
  • Monitor progress towards goals through regular check-ins and performance reviews, providing constructive feedback and guidance
  • Promote a culture of continuous improvement by encouraging team members to analyze performance outcomes, identify areas for enhancement, and propose innovative solutions
  • Foster a culture of trust, teamwork, and collaboration, promoting continuous improvement and employee engagement

Other Duties

  • Other duties as assigned, in accordance with training and qualifications
  • Uphold the Core Values and be a valuable member of the Four Hands team  
    • Be open and honest  
    • Reach for excellence  
    • Act with responsibility  
    • Value the whole person   
    • Enjoy the journey 

The Ideal Candidate 

  • 10+ years of relevant work experience with ERP systems 
  • Bachelor’s degree in computer science, Information Technology, Business Administration, or relevant discipline; PMP or relevant Microsoft certifications preferred
  • Experience translating technical information into easy-to-understand business concepts
  • Comprehensive understanding of D365 F&O implementation lifecycle, functional capabilities, and technical architecture
  • Experience delivering the full project life cycle, strong understanding of SDLC processes (Azure, DevOps, LCS), and X++ programming language  
  • Familiarity with Microsoft technologies such as: Azure (Cloud Platform, Data Lake, Services Bus), Power BI, PowerApps, Flow, .NET C#, SQL Server, and SQL development  
  • Experience with source control management systems such as Visual Studio 
  • Sound knowledge with: Logic App, PowerApps, Event Hub, Power Automate, Message Services (SOAP / REST, XML, JSON, EDI), Messaging technologies, Cloud Knowledge (Azure/AWS), Version Control (Azure DevOps, GitHub, TFS), and API technologies. IPAAS (Boomi, Cleo, MuleSoft) 
About Four Hands
Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. 
Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.
And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.
Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Visit www.FourHands.com for more information.

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The Company
HQ: Austin, TX
330 Employees
Year Founded: 1996

What We Do

Welcome to Four Hands. For over 25 years, we've been a leading designer and wholesaler of well-crafted furniture and décor, helping people create spaces that feel like home. Founded in Austin in 1996, Four Hands has international offices in China, India, Vietnam, Mexico, Indonesia, and showrooms in High Point, North Carolina, Las Vegas, Nevada, and Austin, Texas. Our team enthusiastically supports the growing needs of large retail chains, as well as independent regional stores and interior designers. Our pieces are unique to us — the product of careful trendspotting, selected materials and innovative design techniques for an ever-expanding assortment. Our trade customers have 24/7 online access to 6,000 design-forward products, from living and dining room to art, outdoor, accessories, and more. Receiving numerous recognitions and accolades, including ranking in the Inc. 5000 list 14 times, Four Hands is one of the most dynamic companies in the furniture industry today. We hire the most experienced people in the industry and talented individuals with robust backgrounds to bring a fresh approach to the furniture business. As a team, we actively challenge ourselves on the notion of what’s possible. The only thing we take more seriously than doing great work is having great fun.

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