What You'll Do:
- Architect Modular Learning Strategy: Lead the shift toward building a library of modular, reusable learning objects that power everything from deep-dive certifications to just-in-time in-app guidance.
- Scale with AI & Automation: Embed AI fluency into the team’s DNA, leveraging generative AI and LLMs to accelerate content drafting, multimedia production, and global localization efforts.
- Execute Agile Content Sprints: Transition the curriculum team to an Agile framework (Scrum/Kanban), synchronizing content releases with Coupa’s rapid product innovation cycles.
- Strategic People Leadership: Direct and mentor a high-performing team of instructional designers and content developers, fostering a culture of technical curiosity, design excellence, and business accountability.
- Govern the Ecosystem: Establish a robust content governance and project management framework (using tools like Jira or Asana) to manage localization, version control, and cross-functional SME collaboration.
What You Will Bring to Coupa:
- SaaS Leadership Excellence: 10+ years in Enablement or Instructional Design, with 5+ years leading customer-facing education teams in a high-growth SaaS environment.
- Modern Methodology Mastery: Expert-level understanding of modular content architecture, microlearning, and the application of Agile/Scrum methodologies to creative and non-engineering teams.
- AI & Technical Fluency: Proven experience integrating AI tools into content workflows and a deep mastery of modern learning tech stacks, including LMS/LXP platforms and Digital Adoption Platforms (DAPs) like WalkMe or Pendo.
- Project Management & Change Leadership: Exceptional PM rigor with the ability to lead a team through the cultural shift from long-form course development to rapid, iterative, and data-informed content releases.
- Influential Collaboration: A proven ability to partner with Sales Enablement, Product, Marketing, and Customer Success to translate complex technical roadmaps into high-impact, global learning journeys.
What the Team is Saying
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What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
