Director of Core Operations

Posted Yesterday
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New York, NY
Hybrid
230K-250K Annually
Senior level
Productivity • Sales • Software
The Work OS that gives everyone the power to build and improve the way their organization runs.
The Role
The Director of Core Operations will lead Sales Operations and Regional Business Partners, ensuring effective execution of revenue strategies and operational standards.
Summary Generated by Built In
Description

We are seeking a highly strategic and execution-focused Director of Core Operations to lead two critical functions within the Revenue Operations organization: Sales Operations and Regional Business Partners.

This role will combine ownership of the operational backbone of the CRO org (forecasting, cadences, policies, systems) with the field-facing partnership model that supports regional leaders in driving results. You will ensure that global operating standards are maintained while enabling regions to execute effectively against their targets.


About The Role

Sales Operations Team (Execution & Governance)

  • Own the operational cadence of the CRO org, including forecast calls, revenue reviews, and QBRs.
  • Lead the forecasting process, ensuring accuracy, accountability, and transparency.
  • Define and enforce rules of engagement and policies, ensuring fairness and consistency across the org.
  • Own and monitor the sales tech stack, driving adoption and ensuring tools are leveraged effectively.
  • Maintain CRM hygiene and data integrity to enable reliable reporting and decision-making.
  • Proactively monitor the revenue machine to identify and address broken processes or bottlenecks.

Regional Business Partners

  • Act as the strategic partner to GMs and regional leadership (RVPs, Directors, etc.).
  • Track and analyze execution against targets, surfacing risks, gaps, and opportunities.
  • Provide data-driven insights to help regional leadership make informed business decisions.
  • Identify bottlenecks and blockers in regional execution, and work cross-functionally to resolve them.
  • Propose and drive initiatives to optimize regional results and accelerate growth.

Serve as the voice of the region within central Revenue Operations, ensuring regional needs are understood and prioritized appropriately.


Requirements
  • 8–12+ years of experience in Revenue Operations, Sales Operations, or Business Operations in a SaaS / tech environment.
  • Proven leadership of teams spanning both strategic process design and operational execution.
  • Experience working directly with regional sales leadership as a trusted partner.
  • Deep understanding of GTM motions (new business, expansion, retention) and the end-to-end customer journey.
  • Strong analytical skills with experience in forecasting, KPI design, and business performance reporting.
  • Experience owning CRM systems and sales tech stacks; strong familiarity with Salesforce (or equivalent).
  • Track record of driving process standardization and adoption across global teams.
  • Exceptional communication skills, with the ability to partner with executives and influence cross-functional stakeholders.
  • Excellent project management and cross-functional collaboration skills.
  • Strategic thinker with a hands-on, detail-oriented approach; able to operate at both 30,000 ft. and in the weeds.

What monday.com can offer you:

  • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
  • Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
  • Monthly stipends for food, wellness, and commuter work
  • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills 
  • Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified 
  • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
  • A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

Please note that this role is on a hybrid model.

Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws

For New York City-based hires only: Compensation Range: $230K - 250K base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.


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Top Skills

Crm Systems
Salesforce

What the Team is Saying

Matthew Burns
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The Company
HQ: New York, NY
3,049 Employees
Year Founded: 2012

What We Do

monday.com is a work operating system that transforms the way teams work together. We’ve created a solution that connects people to workplace processes promoting a culture of transparency & empowerment. We're obsessed with building an excellent product. Our goal is to create a work operating system that people will love to use—one that’s fast, beautiful & responsive.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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monday.com Teams

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About our Teams

monday.com Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model!

Typical time on-site: 3 days a week
HQNew York, NY
HQTel Aviv-Yafo, IL
Denver, CO
London, GB
Melbourne, VIC
São Paulo, BR
Sydney, NSW
Warsaw, PL
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