Director, Contract Surety, Western Canada

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
164K-214K Annually
Senior level
Insurance
The Role
Leads contract surety underwriting across Western Canada, managing profitability, growth, retention, and complex risk assessment. Partners with brokers and internal teams to develop sales plans, market and sell services, negotiate accounts, and identify new business. Provides strategic underwriting guidance, coaching, and mentoring to regional underwriters while ensuring decisions align with risk appetite and regulatory requirements.
Summary Generated by Built In
Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category
UnderwritingCompensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees may also be eligible for performance-based case incentive awards.

Salary Range$163,800.00 - $213,800.00

Target Openings
1

What Is the Opportunity?
The Account Executive Director (AED), Canada will partner with brokers to provide surety support based on customers' needs. This role has the highest level of production, technical and sales expertise and is a technical resource for the region. As an AED, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess the most complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers

What Will You Do?

  • Manage the profitability, growth, and retention of an assigned book of business. The book of business owned is comprised of accounts with the highest complexity.
  • Underwrite and skillfully negotiate the most complex customer accounts to minimize risk and maximize profitability.
  • Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify growth opportunities.
  • Foster and maintain relationships with external partners by regularly meeting in person with brokers to market and sell Travelers services with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
  • Identify and capture new business opportunities using consultative marketing and sales skills.
  • Independently develop and execute agency sales plans and frequently partner with Managing Director (MD) to develop region/group sales plans.
  • Provide coaching, mentoring, and strategic counsel on underwriting to all levels of underwriters within region or business unit.
  • Perform other duties as assigned.

    What Will Our Ideal Candidate Have?

    • Bachelor’s degree.
    • Eight plus years of relevant surety underwriting or brokering experience.
    • Expert level knowledge of surety products, the regulatory environment, and the local construction market.
    • Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
    • Excellent communication skills with the ability to successfully negotiate in difficult situations with brokers.
    • Relevant professional designation.
    What is a Must Have?
    • 5 years of underwriting experience.

    What Is in It for You?
    • Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.
    • Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
    • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
    • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
    • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

    Employment Practices

    Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

    We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

    If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

    This posting is for an existing vacancy. Travelers does not use artificial intelligence (AI) tools to assess, screen or select applicants. Travelers reserves the right to fill this position at a level above or below the level included in this position.

    To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

    Skills Required

    • Bachelor's degree
    • Eight or more years of relevant surety underwriting or brokering experience
    • Expert-level knowledge of surety products, regulatory environment, and local construction market
    • Strong critical thinking and timely underwriting decision-making skills
    • Excellent communication and negotiation skills with brokers
    • Relevant professional designation
    • At least five years of underwriting experience

    Travelers Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travelers and has not been reviewed or approved by Travelers.

    • Retirement Support Feedback suggests total rewards are bolstered by a 401(k) match, a company‑funded pension, and a program that contributes to retirement savings when employees make student‑loan payments. These elements are consistently portrayed as standout strengths of the package.
    • Leave & Time Off Breadth Feedback suggests time off is generous from the start, with substantial PTO, paid holidays, and the option to purchase additional days. Defined leaves such as short‑term disability and bereavement further enhance perceived flexibility.
    • Healthcare Strength Feedback suggests medical, dental, and vision coverage is comprehensive, with multiple plan choices, HSAs/FSAs, and robust mental‑health and wellness resources. Day‑one eligibility and added programs like caregiver support and specialty care navigation reinforce depth.

    Travelers Insights

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    The Company
    HQ: Hartford, CT
    35,118 Employees

    What We Do

    Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.

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