Director, Consulting - Change Strategy and Transformation

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Location:  NY, New York | Hybrid

JLL (NYSE: JLL) is a leading professional services firm driven by our purpose to shape the future of real estate for a better world. We deliver innovative solutions that help our clients, people, and communities thrive through a more humancentric, resilient, and responsible approach to work environments.

Position Overview

We're in a transformative period for commercial real estate and workplace strategy. The rise of hybrid work, advances in workplace technology, and evolving employee expectations are creating unprecedented opportunities to reimagine how organizations manage change, drive transformation, and deliver exceptional employee experiences through strategic real estate decisions.

We are seeking an experienced Director to lead JLL's Consulting practice engagements specializing in Change Strategy and Transformation. This role will serve as a subject matter expert who develops and implements comprehensive change strategies that align real estate transformations with enterprise objectives, organizational culture, and employee experience goals.

You'll drive cutting-edge change management initiatives, from developing transformation roadmaps to designing stakeholder engagement strategies to creating change frameworks that ensure successful adoption of new workplace models. This role offers the opportunity to shape how organizations navigate complex real estate transformations while delivering measurable change outcomes for global enterprises.

If you're passionate about change leadership and ready to help leading organizations successfully transform their workplace strategies, we'd love to hear from you.

Key Responsibilities

• Lead complex consulting engagements for Real Estate Change Management and Transformation projects, leveraging JLL's proprietary delivery models and methodologies
• Apply our best-in-class frameworks to meet the needs of our leading clients, delivering enterprise-wide real estate transformations across different industries and environments
• Guide clients through strategic real estate transitions including first-generation outsourcing, portfolio optimization, geographical expansion, and operational scaling
• Design and implement comprehensive change management programs that drive adoption and measurable business outcomes
• Act as Engagement Manager overseeing project staffing, profitability, client relationships, and billing processes
• Lead capability development initiatives, define best practices, and spearhead team upskilling programs related to change and transformation
• Collaborate with JLL Consulting Capability Leads and business lines to identify integrated service opportunities to bring in change management expertise
• Contribute to business development through new business pursuits, RFPs, and client presentations

Qualifications

• Bachelor's degree in Consulting, Real Estate, Business Strategy, Change Management, Communications, or related field
• 7+ years of experience in consulting or industry roles with demonstrable focus on real estate strategy, change management, and transformation initiatives
• Proven expertise in client advisory with specialization in organizational change management, transformation program design, and implementation
• Strong track record developing and implementing strategies for large corporate clients
• Superior executive presence with exceptional presentation, communication, and storytelling capabilities
• Experience with leading and mentoring diverse and multi-faceted project teams
• History of delivering quantifiable business results and ROI through change management programs
• Ability to navigate complex organizational structures and influence cross-functional stakeholders
• Project management experience
• Mastery of Microsoft Office suite (Excel, Word, PowerPoint)

Attributes

• Strategic mindset with ability to translate complex business challenges into actionable transformation roadmaps
• Exceptional client relationship skills with proven ability to become a trusted advisor at executive levels
• Proven track record of successfully designing and implementing real estate change and transformation programs
• Strong project management skills and experience leading multi-disciplinary teams, with familiarity in agile methodologies.
• Analytical thinking with data-driven decision-making capabilities

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Accepting applications on an ongoing basis until candidate identified.