Director of Community Engagement

Posted 4 Days Ago
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Akron, OH, USA
In-Office
Senior level
Kids + Family • Social Impact
The Role
Leads fundraising, donor development, planned giving, special events, campaigns, community partnerships, public relations, social media, publications, and public appearances. Oversees donor recognition and database activities while managing development volunteers and interns. Builds organizational visibility and diversifies funding through community engagement, media, and communications. Requires collaboration with leadership, boards, volunteers, and community affiliates, along with compliance with agency standards and regulatory requirements.
Summary Generated by Built In

Description

SUMMARY:    The Director of Community Engagement will work to diversify the agency’s funding base and increase community visibility, influence and interaction with the community through written materials, effective media channels, social media outlets, and public relations. Responsible for planning and executing Axess Family Services major gifts, planned giving, fundraisers, special events and special campaigns for the entire organization.   

SUPERVISOR: Executive Director

DUTIES AND RESPONSIBILITIES:

  • Develop and execute Axess Family Services Annual Fundraising plan.
  • Develop and maintain ongoing relationships with donors
  • Build a planned giving program with a focus on deferred gifts. 
  • Maintain gift recognition programs and maintain the donor database and ensure appropriate and timely gift recognition. 
  • Create and execute a strategy for a large, sustained base of annual individual donors.
  • Oversee the organization of special events and campaigns (such as holiday basket program and back to school supply campaign). 
  • Coordinate fund raising special events
  • Work closely with the management team to focus fundraising endeavors, assist in planning and organizing events as identified and prioritized by leadership.
  • Participate in advisory board activities for select boards as needed.
  • Oversee social media activity, assist with maintenance of website.
  • Assist with and approve publications, including e-newsletters, bi-annual print newsletter, annual report and press releases. 
  • Utilize and manage volunteers and interns in the Development Department. 
  • Make public appearances to share information about Axess Family Services. 
  • Represent AFS by participating in community activities, events, and collaboratives and build relationships with relevant community affiliates. 
  • Complies with agency policies and procedures, COA regulations, HRSA regulations, federal and state requirements, and educational/certification/registry requirements.
  • Other duties as assigned.

The Duties and Responsibilities above represent the most significant duties of this position, but do not exclude other assignments that would be within the qualification and responsibility levels of this position.  

Requirements

MINIMUM QUALIFICATIONS:  

Required: 

  • Bachelor’s degree in marketing, communications or related field.
  • 5 years’ experience in professional fundraising 
  • Proven ability to motivate staff, board members and community members
  • Strong interpersonal and writing skills
  • Must be able to meet agency requirements for criminal background check (Ohio Bureau of   Criminal Identification & Investigation).
  • Reliable transportation
  • Ability to meet agency requirements for driving insurability

LICENSES OR CERTIFICATIONS REQUIRED:

  • Unrestricted State of Ohio driver’s license

COMPLIANCE: 

This position requires compliance with AFS’ written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.

Failure to comply with AFS’ Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or AFS’ Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with AFS’ Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Skills Required

  • Bachelor's degree in marketing, communications, or a related field
  • Five years of professional fundraising experience
  • Proven ability to motivate staff, board members, and community members
  • Strong interpersonal and writing skills
  • Ability to meet agency requirements for a criminal background check through the Ohio Bureau of Criminal Identification & Investigation
  • Reliable transportation
  • Ability to meet agency requirements for driving insurability
  • Unrestricted State of Ohio driver's license
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The Company
240 Employees
Year Founded: 2024

What We Do

Axess Family Services is a nonprofit network combining healthcare, behavioral-health care, and social services. Formed through the merger of Family & Community Services and AxessPointe Community Health Centers, it serves communities across Ohio, Pennsylvania, and Michigan. Its programs include primary care, housing, food access, counseling, addiction support, transportation, and services for youth, seniors, and veterans. Its mission is to connect communities with health and supportive services and advance health equity.

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