Director, Communications

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

JOB DESCRIPTION:

We are seeking a strategic, experienced Director of Communications to lead our corporate, executive, and internal communications. In this role, you will shape our narrative, elevate our brand, and ensure employees, partners, and customers feel informed, inspired, and connected to our vision and values.

How you will Own it:

• Lead Strategy: Define and bring to life Driven Brands’ enterprise communications strategy, ensuring alignment with business priorities and long-term growth objectives and key results.
• Executive Messaging: Craft compelling narratives, messaging, and presentations for the CEO and leadership team that build trust, drive clarity, and inspire alignment.
• Internal Communications: Design and deliver engaging, transparent, and innovative communication strategies that connect employees to our vision, strengthen our culture, and enable meaningful two-way dialogue.
• Crisis & Reputation Management: Anticipate and lead response efforts for high-stakes situations with poise and strategy. 
• Cross-Functional Collaboration: Partner closely with Marketing, Operations, Finance, Legal, and HR to ensure consistent, cohesive messaging across all audiences/channels.
• Brand Communications Partnership: Serve as a strategic communications partner to our brand leadership teams, advising/supporting brand-level communications to ensure alignment with enterprise strategy, voice, and priorities while respecting brand individuality.
• Communication Effectiveness: Continuously evaluate and optimize communication impact through engagement assessments, feedback loops, and data-driven insights.

What you will Bring:

• Bachelor’s degree, advanced degree preferred.
• 5+ years of progressive experience in corporate communications, including senior leadership roles supporting C-suite executives
• Proven success in executive communications, media relations, and corporate storytelling
• Experience partnering with multi-brand organizations to align enterprise and brand-level communications while preserving distinct brand voices
• Strategic mindset with the ability to operate effectively in a fast-paced, evolving environment
• Exceptional judgment and experience navigating complex, high-profile opportunities

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Position Location:

Compensation Range:

Compensation Frequency:

Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.