Director of Communications

Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise, and data insights to clients across the globe. We're here to help you make smarter decisions with insightful technology, industry expertise, and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we're there. And through it all, we deliver confidence with the right solutions in moments that matter.
Summary:
Reporting to the Chief People and Administrative Officer is an outstanding opportunity for a creative writer and storyteller to join a global company that is executing a strategic plan to transform its business for the future. The candidate will have the chance to add value during a time of evolution and growth and understand the need for effective communications at this stage of the company's journey.
The successful candidate must have a passion for innovation and deep experience in designing and implementing multi-channel, strategic communications on a range of issues for diverse internal and occasionally external audiences. The person in this role must have experience working with senior executives; understanding how to convert internal communications strategies into measurable business results; and be a creative thinker and a collaborative partner to colleagues across the organization. The Director will lead strategic communications initiatives that foster the vision, mission, and values of the organization as well as promote and develop its voice and branding. Responsible for messaging to key constituencies and stakeholders, the ideal candidate is a thoughtful leader, strategic thinker, experienced writer, creative problem-solver, and a valuable team member. The role demands energy, dynamism and a positive attitude combined with diligence and vigilance. The candidate must possess: a crisp, clear and concise writing style, with an entrepreneurial mindset and experience including corporate reputation and employee engagement. S/he must have a high level of comfort interacting, building trust and persuading key stakeholders, including internal contacts, media and other influencers.
Responsibilities:

• Develop and execute strategic employee communications initiatives
• Provide strategic counsel and lead message development for senior leaders
• Create and implement comprehensive, engaging and effective communications campaigns and collateral
• Establish a system to measure communications effectiveness
• Write and edit a variety of messages including emails, intranet articles, blog posts, video scripts and marketing materials
• Evaluate and assess current processes and procedures to streamline work and improve efficiencies
• Act as a liaison between communications and other functions in order to effectively gather information that will support communications initiatives and objectives
• strategy with a consistent, compelling narrative for publication on internal and external channels.
• Coordinate as a strategic partner on change and related milestones. This includes diversity and inclusion, company culture/values, employee experience/employer brand and employee learning
• Support execution of a strategic communications plan inclusive of internal and external channels that focuses on sharing the ways in which the organization and its people-focused achievements, people strategy, company culture/values and other topics to support the company as a great place to work.
• Collaborate with key stakeholders on Diversity and Inclusion communications strategy and provide input with a specific focus on the people and business strategy and company values
• Ensure the company's Global Diversity and Inclusion priorities are represented in people and culture communications.

Qualifications:

• 8-10 years of communications experience - in house or agency, at least some of which is corporate and/or executive communications (journalism or elsewhere to be considered based on relevant capabilities)
• Strong communications skills across the board - strong media relations skills a plus (and ideally a strong network), very strong copywriting and editing skills, keen digital content generation and social media management
• Experience in developing and delivering critical communications plans - successful candidates should be able to demonstrate successful outcomes from communications activities where they have conceptualized, developed and executed a communications plan
• Experience working across various regions and/or territories is ideal but not essential
• Understanding of financial communications/disclosure
• Outstanding presentation/advisory skills - clear, concise thinking and sufficient gravitas to deliver advice to company/function leaders on communications strategy in a timely fashion
• Strong project management skills - can work in a methodical and rigorous manner but equally in a fast-paced environment
• Ability to make an impact - self-starter with ability to make their mark in an evolving environment
• Phenomenal teammate - low ego, with willingness to jump in as needed on anything

What we offer:

• Competitive compensation package
• Medical, Dental, Vision, Disability, Life Insurance and 401K
• Flexible workplace model
• Expanded parental leave
• 2020, 2021, 2022, 2023 and 2024 Best Place to Work by Built In
• Most Loved Workplace Certified 2022, 2023 & 2024
• Ranked Top 100 Most Loved Workplaces by Newsweek 3 years in a row

It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status.
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