Director of Commercial Underwriting

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Lake Mary, FL
In-Office
Insurance
The Role

Director of Commercial Underwriting

Hybrid

At Frontline Insurance, we are on a mission to Make Things Better, and our Director of Commercial Underwriting plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Business Process Analyst, where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Director of Commercial Underwriting enjoys robust benefits:

  • Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
  • Financial Security: 401k Retirement Plan with a generous 9% match
  • Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as a Director of Commercial Underwriting:

  • Leadership and Team Management:
    Lead, mentor, and motivate a high-performing team of underwriters and inspection professionals. Provide ongoing guidance, training, and support to enhance team productivity, performance, and development.
  • Underwriting Strategy Development:
    Develop and implement underwriting strategies, policies, and guidelines that align with the company's goals and risk management objectives. Continually assess and adjust strategies based on market conditions and company priorities. Manage and cultivate a strong relationship with the reinsurance team, ensuring seamless collaboration on underwriting processes and strategic initiatives.
  • Stakeholder Collaboration:
    Act as a key stakeholder in decision-making processes related to underwriting, inspections, and overall business objectives. Provide valuable input on user stories, ensuring alignment between underwriting strategies and the company’s broader initiatives.
  • Compliance & Risk Management:
    Ensure compliance with all regulatory and industry standards. Oversee the implementation of underwriting procedures to mitigate risk and ensure sound decision-making in all underwriting operations.
  • Reporting & Performance Metrics:
    Develop and maintain underwriting performance metrics and reports to track the effectiveness of strategies, team performance, and overall departmental success. Provide regular updates and recommendations to the VP of Commercial Underwriting.
  • Cross-Departmental Collaboration:
    Partner with sales, marketing, claims, and other departments to ensure alignment and to achieve business objectives. Provide underwriting support for product development, pricing, and claims handling.
  • Process Improvement & Innovation:
    Drive continuous improvement initiatives within the underwriting and inspection teams. Identify opportunities for process optimization, automation, and innovation to enhance operational efficiency.
  • Customer Focus:
    Ensure that underwriting decisions are customer-centric while balancing risk and profitability. Foster relationships with key clients and partners, ensuring that underwriting practices meet their needs and expectations.

What we are looking for in a Director of Commercial Underwriting:

  • Bachelor’s degree in business, Finance, Insurance, or a related field.
  • Minimum of 10 years of experience in commercial underwriting
  • 5 years of leadership experience
  • Insurance related Designation in Property and Casualty Insurance is required. CPCU, CIC or AINS API designation is preferred.

Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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The Company
HQ: Lake Mary, FL
345 Employees
Year Founded: 1998

What We Do

At Frontline Insurance, we’re more than an insurance company. We’re your partner in protecting what matters most in your life. We bring peace of mind to your home, liability and property insurance needs by listening, understanding and responding with reliable, competitively priced insurance policies and individual attention. We provide coverage and a level of service that’s above and beyond the expected. And if you experience a loss, we work as a partner to make you whole again, resolving your concerns, as well as your claims.

Frontline Insurance is a group of independent insurance companies serving coastal homeowners throughout the Southeast United States in Florida, Georgia, Alabama, North Carolina, and South Carolina. We offer homeowners a financially stable, proven insurance company with a record of superior claims service. Our partnership, experienced insurance agents and willingness to go the extra mile ease the burden that comes with experiencing a loss – and make your search for quality homeowners insurance at competitive rates simple and straightforward.

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