Director, Commercial Training

Job Description

Role Summary

The Director of International Commercial Training & Capabilities will play a pivotal role in shaping the vision and strategy for training and capability development across the international region. This leadership position is integral to achieving departmental and organizational goals by ensuring the commercial field teams are equipped with the necessary skills and knowledge to excel. The role involves leading a team, managing training portfolios, and fostering collaboration with cross-functional partners to drive exceptional performance.

Key Responsibilities

• Serve as a member of the International Insights, Analytics & Commercial Operations (IIACO) Leadership Team, contributing to strategic decision-making.
• Develop and implement the vision and strategy for training and capabilities in the international region.
• Provide leadership to employees and contractors/vendors, ensuring clarity of priorities, exceptional performance, and effective cross-functional collaboration.
• Manage the training and capabilities portfolio, including external budgets, with a focus on initiatives aligned with departmental goals.
• Conduct performance analyses to identify skill and knowledge gaps, supporting the development of required competencies.
• Perform training needs assessments and design continuous learning initiatives tailored to the needs of commercial field teams.
• Maintain ongoing communication with IHQ, country, and global stakeholders to identify training needs and develop specific objectives and strategies.
• Represent Training & Development in brand and business planning processes.
• Oversee the identification, selection, and management of vendors and related projects for field training.
• Stay updated on best practices and trends in learning, training, and development within the pharmaceutical and life sciences industries, leveraging advances in digital, live, and virtual platforms.
• Champion appropriate behaviors and foster a culture of compliance, integrity, and ethics.

Knowledge & Skills

• Extensive experience in coaching and inspiring teams to achieve clear goals and holding them accountable for results.
• Significant experience in specialty/rare disease pharmaceutical/biotechnology sales training
• Proven ability to lead and influence in diverse settings with a focus on continuous development.
• Ability to communicate and influence across all levels of the organization
• Demonstrated expertise in developing and delivering training and capability solutions  independently across functional and geographic areas
• Strong ability to work in a fast-paced, evolving environment with attention to detail, committed follow-through, and sound business judgment.
• Expertise in performance analysis and training needs assessment.
• Proficiency in designing and implementing learning initiatives across digital, live, and virtual platforms.
• Strong project management skills, including vendor selection and relationship management. development.
• Experience in managing external budgets and aligning initiatives with organizational goals.

Preferred Skills

• Experience in rare diseases, cell and genetic therapies and/or hospital-based selling
• International/Global/above-market experience

This role is an excellent opportunity for an experienced professional to make a significant impact on the development of commercial training and capabilities in a global biotechnology leader.

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Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as: 
1.    Hybrid: work remotely up to two days per week; or select
2.    On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

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Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]