R37 is the innovation lab within R1 RCM, focused on building next-generation, AI-native solutions to transform healthcare revenue cycle operations. We operate at the intersection of advanced machine learning, deep healthcare domain expertise, and production-scale systems—incubating and scaling new businesses that redefine how providers get paid. One of R37’s flagship innovations is PhareOS, our AI-powered platform designed to make healthcare reimbursement fair, transparent, and effortless.
Phare OS, a modular, intelligent automation platform that applies AI across the full revenue cycle, solutions include: Autonomous medical coding and CDI, Intelligent prior authorization, Denial prevention and appeals, and workflow orchestration across front- and back-end revenue cycle functions.
As the Director, Commercial Product Enablement, you will sit at the center of how R1 brings PhareOS to market—turning complex product capabilities into clear, compelling narratives that drive understanding and action. You’ll partner across Sales, Product, Client Delivery, and Marketing to ensure our teams don’t just talk about the platform, they confidently demonstrate, position, and sell it.
To thrive in this role, you must be equally comfortable informing & maintaining high-impact demos for strategic opportunities, shaping how the product is positioned in market, and creating the enablement infrastructure that allows the Commercial organization to scale. You’ll own demo strategy and play a key role in how R1 shows up in every customer interaction.
What you’ll do
Shape how R1 tells its product story in market, turning complex PhareOS capabilities into clear, differentiated narratives that resonate with healthcare buyers
Define and lead our demo strategy, designing demo experiences that align to buyer personas, real use cases, and evolving product capabilities in partnership with Product
Partner with Product and Engineering to ensure demos and messaging reflect what the platform does today and where it’s going next
Support high-priority deals by tailoring demos, pitch materials, and narratives for strategic opportunities and executive audiences
Build and scale enablement programs that keep Commercial teams fluent in product, positioning, and messaging as the platform evolves
Own the quality and consistency of all commercial materials (demos, decks, and assets), ensuring polish, accuracy, and alignment across teams
What you’ll bring
Experience translating complex product and technical capabilities into clear, compelling commercial narratives
Background in sales engineering, solutions consulting, product marketing, enablement, or sales strategy within healthcare technology or enterprise software (5+ years)
A track record of optimizing product demos, pitch materials, and customer-facing storytelling
Strong executive presence with the ability to lead and support senior-level customer conversations as needed
Proven success operating cross-functionally and drive alignment across Product, Engineering, Sales, Client Delivery, and Marketing
Experience in fast-paced, evolving environments, balancing immediate deal support with building scalable, repeatable enablement processes
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
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Skills Required
- Experience translating complex product and technical capabilities into clear commercial narratives
- Background in sales engineering, solutions consulting, product marketing, enablement, or sales strategy within healthcare technology or enterprise software (5+ years)
- Proven track record optimizing product demos, pitch materials, and customer-facing storytelling
- Strong executive presence to lead and support senior-level customer conversations
- Proven success operating cross-functionally and driving alignment across Product, Engineering, Sales, Client Delivery, and Marketing
- Experience balancing immediate deal support with building scalable, repeatable enablement processes in fast-paced environments
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
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Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
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Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
R1 RCM Insights
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
