Director, Commercial Planning, Operations & Analytics

Overview

We are a people-powered beauty ecosystem, leveraging unique and engaging online and offline experiences as well as consumer participation to fuel our growth.  In 10 years, we have built an iconic brand that has revolutionized how consumers, and how the industry, think of beauty. The foundational DNA of our brand is resonant across generations, timeless, and ripe for building upon. Our next step is to bring Glossier to more people in more places.  We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven.

You will be joining an agile organization and will be an integral member in growing the wholesale business. As the Director of Commercial Planning, Operations and Analytics, you will play a key role in leading and shaping our strategic & planning processes. You will have the opportunity to develop planning and operational excellence for the wholesale business and partner across various functions to achieve the Company’s goals. This role requires extensive experience with beauty retailers given the niche nature of the work and cross functional collaboration. 

6 Month Expectations

• Responsible for defining and planning retail and net sales goals by retailer by week, month and season
• Responsible for building retail sales plans by product type and category
• Communicate appropriate stock levels and returns by account to all key stakeholders and consistently manage progress
• Manage and support retailers side by side calendars
• Assist with planning and execution on marketing, sampling, training, eventing across all wholesale partners
• Work cross functionally with demand planning to forecast core business and new launches
• Coordinate the planning and product needs for corporate retailer events
• Support field team with local event needs, testers and gratis and reporting

12+ Month Expectations

• Responsible for developing strategic retailer relationships.  Analyze, plan, influence and implement decisions and brand goals with the retailers.  
• Support the execution of the wholesale promotional plan aligned with strategic objectives
• Plan and communicate promotional calendars by season.  Strategize product launches by account, ensuring optimal dates are secured
• Responsible for providing the timely market and trend information needed to help ensure company goals are achieved
• Develop new ways of looking at data to improve insights, enhance efficiency and effectively, and add new metrics
• Track competitive distribution changes and launches, including top door growth and comparable store growth performance

Qualifications 

• 8+ years’ in sales, category, or business analyst experience
• Experience with Netsuite preferred
• Experience with Looker preferred
• Working with Sephora required
• Experience working in the beauty or cosmetics industry required
• Prior experience working directly with wholesale accounts a must
• Experience with International preferred
• Ability to develop spreadsheet formats, databases, general correspondence and oral/visual presentations
• Ability to manage multiple databases and produce analytical insights
• Exceptional written and verbal communication skills, as well as analytical and organizational skills 
• Strong attention to detail and data accuracy

In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:

• The estimated annual pay range for this role is $145,000 - $189,000 annually
• There may be future opportunities for continued pay progression based on continued strong performance in the role.
• Full-time positions are also eligible for a competitive compensation and benefits package that include medical health insurance, 401K, equity in the form of Restricted Stock Units, Paid Time Off, Short Term and Long Term Disability leave, and a range of other benefits. Learn more at the Glossier Career page.

Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience. 

NOTE: Glossier requires all newly-hired employees whose job responsibilities require them to work from a Glossier office or retail location or require them to travel, work in person with vendors or others or participate in creative productions to be fully vaccinated against COVID-19. Glossier is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state or local law.

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We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.