Jobs at Glossier

As a Key Lead, you will support the store leadership team in creating exceptional employee and customer experiences, promoting an inclusive environment, and handling daily operations and communications, while leading the team on the floor.

The Key Lead supports store leadership in fostering a people-first employee culture, enhancing customer experience, and maintaining operational excellence in a retail environment.

Create and edit short-form social content (TikTok, Instagram, Reels, Stories) for brand campaigns and live events. Concept, shoot (iPhone/light setups), and edit trend-driven, culturally relevant videos; support content calendars, launches, and cross-functional partners. Participate in UGC-style creator work and attend events, shoots, and activations. 3-month contractor, 30–40 hrs/week, hybrid NYC.

The Key Lead supports store leadership in creating exceptional customer experiences, fostering a people-first employee culture, guiding team communication, and managing daily operations, while being a resource and mentor for team members.

Senior executive responsible for defining and leading enterprise-wide digital growth strategy across owned, earned, and paid channels. Aligns digital commerce, marketing, technology, retail, and CX to drive acquisition, retention, and long-term brand growth. Leads digital transformation, capability building, and a cross-functional leadership team while advising executive stakeholders and measuring digital ecosystem performance.

Lead global wholesale account strategy and performance for Glossier, aligning regional teams and cross-functional partners. Own commercial planning, forecasting, reporting, retailer investment, and channel optimization. Build executive reviews, identify growth and partnership opportunities, and develop a high-performing account management team to drive revenue, profitability, and scalable wholesale operations.

The Creative Director at Glossier will shape the brand's creative vision, lead a team, and ensure cohesive execution across all platforms, focusing on brand storytelling and leadership development.

The Key Lead in Chicago will support the store leadership team in creating exceptional customer and employee experiences, fostering an inclusive environment, and managing store operations. Responsibilities include team leadership, customer experience leadership, and business leadership.

The Vice President, Product is responsible for shaping Glossier's product portfolio, leading product development, and ensuring alignment with market needs while building a high-performing team.