Jobs at Glossier

Leads Glossier’s omni-channel supply chain operations, including 3PL partnerships, warehousing, transportation, inventory storage, fulfillment, distribution strategy, budgets, and continuous improvement. Builds vendor and distribution networks, optimizes logistics costs and service levels, implements warehouse technology and automation, manages inventory reporting, and ensures strong customer experiences across ecommerce, wholesale, and retail channels. Develops teams, operating processes, performance metrics, and long-term domestic and international supply chain strategies.

Leads Glossier’s global communications, earned media, influencer, talent, executive thought leadership, and crisis strategies. Oversees product launch communications, creator campaigns, international agencies, budgets, KPIs, reputational management, flagship store cultural programming, and high-tier talent partnerships. Collaborates across marketing, product, social, paid media, retail, and e-commerce teams while mentoring direct reports and driving global brand awareness, advocacy, engagement, and relevance.

Develops art direction and performance-driven creative for paid social and digital channels. Responsibilities include directing photo and video shoots, creating concepts and motion-first designs, casting talent, managing freelance and vendor resources, developing shot lists and briefs, overseeing post-production, researching digital trends, and translating campaign briefs into scalable creative systems across social, email, ecommerce, and other digital touchpoints.

Support store leadership by leading retail teams, managing floor and back-of-house operations, coaching customer experiences, coordinating coverage and shift communications, opening and closing the store, reinforcing business KPIs, and upholding visual merchandising, cleanliness, and safety standards. The role also handles customer accommodations, vendor requests, community partnerships, and employee engagement while working evenings, weekends, and holidays.

Lead Glossier’s London flagship brand experience strategy, including in-store events, activations, cultural programming, partnerships, and community building. Own the experiential calendar, manage cross-functional workflows, budgets, contracts, vendors, agencies, and on-site logistics, and develop go-to-market amplification across owned, earned, and paid channels. Build relationships with London’s creative communities and analyze event performance to improve future programming.

Leads Glossier’s New York flagship brand experience strategy, including in-store events, activations, cultural programming, partnerships, community building, and experiential calendars. Oversees concepts through execution, go-to-market amplification, vendors, agencies, budgets, contracts, logistics, cross-functional workflows, and performance reporting. Builds relationships with local creators and cultural communities while translating cultural trends into impactful, on-brand experiences.

Lead experiential strategy and execution for Glossier's LA flagship, creating in-store activations, events, and partnerships to build community and cultural relevance. Manage cross-functional workflows, vendors, budgets, go-to-market amplification, and performance reporting to inform future programming.

Supports store leadership by leading employees, managing floor and back-of-house operations, coaching customer experiences, communicating business goals, handling opening and closing duties, coordinating coverage, upholding operational standards, and assisting with customer accommodations and vendor requests. The role also reinforces KPIs, supports an inclusive team culture, and helps build community partnerships.

The Vice President, Product is responsible for shaping Glossier's product portfolio, leading product development, and ensuring alignment with market needs while building a high-performing team.

Support influencer community building and campaign execution: scout talent, coordinate contracts and affiliate communications, manage influencer database and product seeding, run reporting and performance tracking, partner with paid media on UGC, oversee showroom/beauty closet logistics, and handle administrative finance/vendor tasks. Focus on relationship-driven growth across IG and TikTok while maintaining equity and brand alignment.

As a Key Lead, you will support the store leadership team in creating exceptional employee and customer experiences, promoting an inclusive environment, and handling daily operations and communications, while leading the team on the floor.

Manage daily social channel operations (content planning, calendars, captions, basic reporting), execute social strategies for launches, grow audience and engagement, build community interactions, collaborate cross-functionally, create light video/content for TikTok and Instagram, and develop insights-driven dashboards to measure performance.

Lead and support the store leadership team to deliver exceptional customer and employee experiences. Manage floor operations, coach staff, uphold visual and safety standards, assist with opening/closing, reinforce KPIs, handle customer escalations, and foster an inclusive, people-first culture while maintaining operational excellence.

Senior executive responsible for defining and leading enterprise-wide digital growth strategy across owned, earned, and paid channels. Aligns digital commerce, marketing, technology, retail, and CX to drive acquisition, retention, and long-term brand growth. Leads digital transformation, capability building, and a cross-functional leadership team while advising executive stakeholders and measuring digital ecosystem performance.

Lead global wholesale account strategy and performance for Glossier, aligning regional teams and cross-functional partners. Own commercial planning, forecasting, reporting, retailer investment, and channel optimization. Build executive reviews, identify growth and partnership opportunities, and develop a high-performing account management team to drive revenue, profitability, and scalable wholesale operations.