Jobs at Glossier

Support store leadership by leading employees, managing floor and back-of-house operations, coordinating coverage and shift communications, coaching customer experiences, handling customer accommodations, upholding visual merchandising and safety standards, supporting opening and closing duties, reinforcing business KPIs, and assisting with vendor and community partnership activities.

Supports store leadership by leading team communication, coverage, customer experience, opening and closing duties, operational standards, KPIs, vendor requests, and community partnerships. Works on the sales floor and in back-of-house areas, coaches employees, handles customer accommodations, reinforces visual merchandising and safety standards, and helps maintain an inclusive, engaging store environment.

Leads Glossier’s omni-channel supply chain operations, including 3PL, warehousing, transportation, inventory storage, fulfillment, vendor management, budgets, and operational reporting. Develops domestic and international distribution network strategies, optimizes logistics costs and service levels, implements warehouse systems and automation, and ensures a high-quality customer delivery experience. Builds vendor partnerships, establishes standard processes, drives continuous improvement and sustainability, and leads and develops the operations team.

Supports store leadership across team management, customer experience, and front-of-house and back-of-house operations. Leads shift communications, staff coverage, opening and closing duties, customer accommodations, product and operational standards, KPI communication, vendor requests, and community partnership efforts. Works directly with customers and employees on the sales floor while promoting an inclusive, engaging, and people-first culture.

Leads Glossier’s omni-channel supply chain operations, including 3PL partnerships, warehousing, transportation, inventory storage, fulfillment, distribution strategy, budgets, and continuous improvement. Builds vendor and distribution networks, optimizes logistics costs and service levels, implements warehouse technology and automation, manages inventory reporting, and ensures strong customer experiences across ecommerce, wholesale, and retail channels. Develops teams, operating processes, performance metrics, and long-term domestic and international supply chain strategies.

Leads Glossier’s global communications, earned media, influencer, talent, executive thought leadership, and crisis strategies. Oversees product launch communications, creator campaigns, international agencies, budgets, KPIs, reputational management, flagship store cultural programming, and high-tier talent partnerships. Collaborates across marketing, product, social, paid media, retail, and e-commerce teams while mentoring direct reports and driving global brand awareness, advocacy, engagement, and relevance.

Support store leadership by leading retail teams, managing floor and back-of-house operations, coaching customer experiences, coordinating coverage and shift communications, opening and closing the store, reinforcing business KPIs, and upholding visual merchandising, cleanliness, and safety standards. The role also handles customer accommodations, vendor requests, community partnerships, and employee engagement while working evenings, weekends, and holidays.

Lead Glossier’s London flagship brand experience strategy, including in-store events, activations, cultural programming, partnerships, and community building. Own the experiential calendar, manage cross-functional workflows, budgets, contracts, vendors, agencies, and on-site logistics, and develop go-to-market amplification across owned, earned, and paid channels. Build relationships with London’s creative communities and analyze event performance to improve future programming.

Leads Glossier’s New York flagship brand experience strategy, including in-store events, activations, cultural programming, partnerships, community building, and experiential calendars. Oversees concepts through execution, go-to-market amplification, vendors, agencies, budgets, contracts, logistics, cross-functional workflows, and performance reporting. Builds relationships with local creators and cultural communities while translating cultural trends into impactful, on-brand experiences.

Lead experiential strategy and execution for Glossier's LA flagship, creating in-store activations, events, and partnerships to build community and cultural relevance. Manage cross-functional workflows, vendors, budgets, go-to-market amplification, and performance reporting to inform future programming.

Supports store leadership by leading employees, managing floor and back-of-house operations, coaching customer experiences, communicating business goals, handling opening and closing duties, coordinating coverage, upholding operational standards, and assisting with customer accommodations and vendor requests. The role also reinforces KPIs, supports an inclusive team culture, and helps build community partnerships.

Support influencer community building and campaign execution: scout talent, coordinate contracts and affiliate communications, manage influencer database and product seeding, run reporting and performance tracking, partner with paid media on UGC, oversee showroom/beauty closet logistics, and handle administrative finance/vendor tasks. Focus on relationship-driven growth across IG and TikTok while maintaining equity and brand alignment.

As a Key Lead, you will support the store leadership team in creating exceptional employee and customer experiences, promoting an inclusive environment, and handling daily operations and communications, while leading the team on the floor.

Manage daily social channel operations (content planning, calendars, captions, basic reporting), execute social strategies for launches, grow audience and engagement, build community interactions, collaborate cross-functionally, create light video/content for TikTok and Instagram, and develop insights-driven dashboards to measure performance.

Senior executive responsible for defining and leading enterprise-wide digital growth strategy across owned, earned, and paid channels. Aligns digital commerce, marketing, technology, retail, and CX to drive acquisition, retention, and long-term brand growth. Leads digital transformation, capability building, and a cross-functional leadership team while advising executive stakeholders and measuring digital ecosystem performance.

Lead global wholesale account strategy and performance for Glossier, aligning regional teams and cross-functional partners. Own commercial planning, forecasting, reporting, retailer investment, and channel optimization. Build executive reviews, identify growth and partnership opportunities, and develop a high-performing account management team to drive revenue, profitability, and scalable wholesale operations.