Jobs at Glossier

Manage daily social channel operations (content planning, calendars, captions, basic reporting), execute social strategies for launches, grow audience and engagement, build community interactions, collaborate cross-functionally, create light video/content for TikTok and Instagram, and develop insights-driven dashboards to measure performance.

Lead and support store leadership in delivering exceptional customer and employee experiences. Coach and model service standards, manage daily floor operations, assist with opening/closing, support KPIs, staffing and vendor needs, uphold visual and safety standards, and build community partnerships.

Lead and support the store leadership team to deliver exceptional customer and employee experiences. Manage floor operations, coach staff, uphold visual and safety standards, assist with opening/closing, reinforce KPIs, handle customer escalations, and foster an inclusive, people-first culture while maintaining operational excellence.

Support store leadership to drive exceptional customer and employee experiences. Lead floor operations, coach and motivate teams, manage openings/closings, uphold visual and safety standards, handle escalations, and reinforce business KPIs and community partnerships.

Senior executive responsible for defining and leading enterprise-wide digital growth strategy across owned, earned, and paid channels. Aligns digital commerce, marketing, technology, retail, and CX to drive acquisition, retention, and long-term brand growth. Leads digital transformation, capability building, and a cross-functional leadership team while advising executive stakeholders and measuring digital ecosystem performance.

Lead global wholesale account strategy and performance for Glossier, aligning regional teams and cross-functional partners. Own commercial planning, forecasting, reporting, retailer investment, and channel optimization. Build executive reviews, identify growth and partnership opportunities, and develop a high-performing account management team to drive revenue, profitability, and scalable wholesale operations.

Lead experiential strategy and execution for Glossier's LA flagship, creating in-store activations, events, and partnerships to build community and cultural relevance. Manage cross-functional workflows, vendors, budgets, go-to-market amplification, and performance reporting to inform future programming.

Manage day-to-day social channel operations including content planning, calendar management, caption copywriting, and basic reporting. Execute social strategies for product launches, drive audience and engagement growth, build and maintain community, monitor sentiment, collaborate with cross-functional teams and partners, and create light-form content (TikTok/Instagram) while developing dashboards and insights to measure performance.

The Vice President, Product is responsible for shaping Glossier's product portfolio, leading product development, and ensuring alignment with market needs while building a high-performing team.

The Creative Director at Glossier will shape the brand's creative vision, lead a team, and ensure cohesive execution across all platforms, focusing on brand storytelling and leadership development.

Lead and support store operations and customer experience by modeling company values, coaching the team, managing daily coverage, executing opening/closing duties, maintaining visual and safety standards, and assisting in community and vendor initiatives. Spend full time on the sales floor, support customer escalations, and reinforce KPI and recognition programs to drive an inclusive, people-first store culture.

Create and edit short-form social content (TikTok, Instagram, Reels, Stories) for brand campaigns and live events. Concept, shoot (iPhone/light setups), and edit trend-driven, culturally relevant videos; support content calendars, launches, and cross-functional partners. Participate in UGC-style creator work and attend events, shoots, and activations. 3-month contractor, 30–40 hrs/week, hybrid NYC.

As a Key Lead, you will support the store leadership team in creating exceptional employee and customer experiences, promoting an inclusive environment, and handling daily operations and communications, while leading the team on the floor.