Director, Commercial Business Operations

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

This role sits at the center of the North America Commercial organization, supporting Sales Strategy & Enablement. You will operate as a force multiplier across Sales Operations, Variable Compensation, Learning & Development, Sales Compliance, and Reporting & Analytics.

The mandate is to drive clarity, execution, and outcomes across a complex commercial ecosystem while continuously evolving how the organization operates.

Key Responsibilities

Enterprise Project Leadership

• Lead and execute high-impact, cross-functional initiatives from concept through delivery
• Establish clear project structure, milestones, and accountability
• Drive alignment across stakeholders with competing priorities

Problem Solving & Continuous Improvement

• Diagnose operational challenges by identifying root causes, not just symptoms
• Develop practical, scalable solutions that improve performance and efficiency
• Translate ambiguity into structured plans and measurable outcomes

Cross-Functional Integration

• Partner across:
  • Sales Operations (territory design, coverage, readiness)
  • Variable Compensation (plan design and execution)
  • Learning & Development (productivity and capability building)
  • Sales Compliance (risk mitigation and governance)
  • Reporting & Analytics (insight and forecasting discipline)
• Ensure initiatives are coordinated and aligned to commercial priorities

Innovation & Modernization

• Identify opportunities to modernize commercial processes, tools, and workflows
• Bring forward new ideas that improve speed, insight, and scalability across the organization
• Evaluate and implement emerging capabilities, including AI and automation, to enhance decision-making, forecasting, and productivity
• Partner with technology and business teams to translate innovation into practical, adopted solutions

Leadership Without Authority

• Influence senior stakeholders and drive decisions across the organization
• Effectively manage up to executive leadership and across/down to teams
• Build trust and momentum without relying on formal authority

Operational Rigor

• Bring structure, cadence, and visibility to key initiatives
• Track progress, remove roadblocks, and ensure follow-through
• Elevate issues early with clear recommendations

Qualifications

• 8–12+ years of experience in business operations, strategy, consulting, or commercial operations
• Proven track record leading complex, cross-functional projects
• Strong problem-solving skills with a bias toward execution
• Demonstrated ability to identify and implement process improvements or new ways of working
• Exposure to digital transformation, automation, or AI-driven initiatives within a commercial or operational context
• Ability to influence senior leaders and navigate matrixed organizations
• Excellent communication skills with the ability to simplify complex topics
• High level of ownership, accountability, and attention to detail

What Success Looks Like

• Initiatives move faster with clearer ownership and fewer bottlenecks
• Cross-functional alignment improves across Sales Strategy & Enablement
• Root causes of recurring issues are identified and resolved
• New ideas and technologies (including AI) are introduced and translated into tangible business impact
• Leadership has clear visibility into priorities, risks, and progress
• The commercial organization operates with greater consistency, speed, and discipline

Location: Remote (U.S.) with periodic travel (30% North America)

#LI-BH1

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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