JOB SUMMARY
As the Director of CNS Commercial Strategy and Operations, you will play a critical role in driving the success of the commercial organization, working closely with the Vice President, CNS Business & Customer Engagement Operations and other senior leaders. You will be responsible for leading day-to-day cross-functional initiatives and key projects, ensuring that all processes and systems are efficient and effective. You will also work closely with the Commercial Leadership Team and CNS Leadership Team to develop and execute commercial strategy, optimize revenue and profitability, and drive customer engagement and trust.
KEY RESPONSIBILITIES:
- Serve as a strategic partner to the Vice President, CNS Business & Customer Engagement Operations and collaborate with other senior leaders and cross-functional partners to develop, align and execute Otsuka’s strategic plan.
- Develop and implement cross-functional initiatives and manage key projects in support of commercial strategy to drive growth, ensuring timely completion and alignment.
- Lead the development, execution, and measurement of key performance indicators (KPIs) to gauge progress against short- and medium-term commercial objectives to inform decision-making and drive operational excellence.
- Build and maintain strong relationships with key stakeholders within the commercial team and other departments, including Medical, Clinical, HR, Finance Legal, Regulatory and Compliance.
- Identify opportunities to optimize revenue and profitability and improve efficiency and effectiveness across teams.
- Monitor and analyze market trends and customer behavior to inform commercial strategies and tactics, identify opportunity areas for process improvement and develop and implement innovative best practices.
- Ensure strategies have a patient-centric focus, incorporating innovative approaches that are meaningful to patients, HCPs.
EDUCATION & EXPERIENCE REQUIREMENTS/COMPETENCIES
- Bachelor's degree in business, finance, or a related field. MBA preferred.
- 5+ years of experience in the pharmaceutical or biotech industry required. Management experience preferred.
- Proven track record of successfully developing and implementing commercial and/cross-functional strategic initiatives.
- Experience in managing budgets and resources.
- Balance humility with high expectations for self and passion for work
- Strong learning agility, with proven ability to take on new opportunities and successfully navigate ambiguity at Otsuka
- Proactive and results-driven, with excellent organizational skills and presentation development/analytical capabilities
- Ability to build relationships and engage effectively with stakeholders at all levels
- Ability to maintain objectivity and complete discretion with confidential information
Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.
Application Deadline: This will be posted for a minimum of 5 business days.
Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; https://www.otsuka-us.com/careers-join-otsuka.
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request.
Statement Regarding Job Recruiting Fraud Scams
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External.
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov, or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Skills Required
- Bachelor's degree in business, finance, or related field
- MBA
- 5+ years of experience in pharmaceutical or biotech industry
- Management experience
- Experience in developing and implementing commercial initiatives
- Experience in managing budgets and resources
Otsuka America Pharmaceutical Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Otsuka America Pharmaceutical and has not been reviewed or approved by Otsuka America Pharmaceutical.
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Healthcare Strength — Health coverage spans medical, dental, vision, prescription services, telehealth, life insurance, and disability, with notable mental‑health access through therapy, coaching, and digital tools. Wellness resources such as fitness reimbursement, nutrition support, and caregiver assistance further reinforce overall healthcare robustness.
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Retirement Support — Retirement offerings include a strong 401(k) match alongside personalized financial counseling for tax planning, education funding, home buying, and estate planning. These features position retirement support as a differentiator within the total rewards package.
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Leave & Time Off Breadth — Time‑off policies include flexible time off, paid holidays, volunteer time off, and a company winter holiday break. The breadth of leave programs supports work–life balance across various needs.
Otsuka America Pharmaceutical Insights
What We Do
There are two Otsuka pharmaceutical industry companies in the U.S.: Otsuka America Pharmaceutical, Inc. (OAPI) successfully commercializes Otsuka-discovered and in-licensed products in North America. Otsuka Pharmaceutical Development & Commercialization, Inc. (OPDC) clinically develops and registers innovative healthcare products on a global basis.
