The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. ClearChoice has experienced strong growth over the years and today is a leader in the United States in providing dental implant treatments. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back. ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network.
ClearChoice provides administrative practice management services to the ClearChoice network. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services.
As part of the Clinical Affairs team, you will take on a highly visible role that supports the clinical excellence and innovation of the entire organization. Your passion, creativity, and grit are supported by a robust team of experienced clinicians and strategists that are integral in writing the next chapter of our story.
About the Role:
In this newly created role, the Director, Clinical Strategy & Operations will be focused on the scoping, development and implementation of new and existing programs, processes and systems, and other initiatives identified by Clinical Affairs and executive leadership teams. This role requires operating at a tactical, strategic, and operational level. The Director, Clinical Strategy & Operations will serve as an integrator connecting different work streams that would otherwise remain siloed. In partnership with Clinical Affairs leadership, this role is a key communicator linking the Clinical Affairs team and the broader organization. In this role, you will leverage your strategy and operations experience to ensure doctors, centers and field teams receive the support needed to successfully meet the demands of a highly dynamic industry. This Director is part of a team that drives clinical excellence, value creation, growth, and optimization. Success in the role will require excellent listening, planning, assessment and communication skills, with an ability to identify gaps, recognize opportunities, and drive performance accountability.
Essential Responsibilities:
Partner with Clinical Affairs, doctors, executive leadership, corporate strategy, field leaders and center managers to support the development of deployment approaches for key strategic clinical initiatives
Identify gaps, constraints, and or roadblocks to adoption and integration of new initiatives; develop interventions at the center, region, division, and network level
Mobilize internal resources (operations, strategy, field, sales, marketing, legal and compliance, IT) to overcome challenges, ensuring doctors, centers and field teams have support and training needed to fully adopt new treatments, systems, and processes
Partner with field leadership to hold centers and field teams accountable to achieving adoption and implementation targets
Liaise with doctors, field teams, operations teams, strategy, analytics, and finance; serve as a lynchpin among these teams to support prioritization of interventions and support
Identify opportunities for improvement and optimization of key initiatives; recommend pilots, testing, and roadmaps to achieve optimization and performance enhancements of key strategic initiatives; Create compelling business cases for expansion of new programs and processes
Identify, codify, and disseminate best practices
Support administration of clinical programs
Key Competencies
Planning and project management: Must have a keen attention to detail and be methodical in realistic planning and holding oneself and partners accountable to implementation plans.
Team-Orientation: Must be able to work cross functionally across the organization and partner with key stakeholders for the right input in order to mobilize resources and effectively work towards solutions.
Communication: Must be able to communicate effectively across all levels of the organization and to key stakeholders, including verbal, written, and presentation skills.
Listening / observation: Must be able to observe behaviors and conduct gap analysis to identify opportunities for support.
Resilience: Must remain engaged and effective in pursuit of objectives with or without immediate success, using both positive and negative outcomes as an incentive to move forward fulfilling personal and team goals.
Creativity: Must be able to develop innovative solutions that meet the needs of our doctors and the business. He/she must be a strategic thinker, adaptable, and solution oriented.
Requirements/Qualifications:
Bachelor’s Degree required; MBA preferred.
8+ years of progressive strategy and/or operations management experience in distributed multi-site services, preferably in premium healthcare, consumer/retail facing industries.
Experience in clinical or doctor relationship management.
Demonstrated success partnering in a matrixed environment to implement strategic initiatives within a distributed environment.
Excellent professional written, verbal communication, and interpersonal skills. Strong presentation skills. Ability to communicate and interact with diverse constituencies and motivate teams.
Strong analytical and business reporting skills.
Hungry, humble, high emotional IQ, aspirational mindset.
Mission/purpose-driven organization experience.
The ability to conduct up to 25% domestic travel.
Base Pay Range if based in Chicago: $170,000 - $180,000, plus 25% annual bonus (Actual pay may vary based on experience, performance, and qualifications.)
The position is based in Chicago, IL, with an expectation of 4 days per week in-office and 1 day remote. Candidates located outside the 35-mile radius of Chicago may be considered, for remote, on a case-by-case basis.
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.
If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees
Skills Required
- Bachelor's degree
- MBA
- 8+ years of progressive strategy and/or operations management experience in distributed, multi-site services
- Experience in premium healthcare or consumer/retail-facing industries
- Experience in clinical or doctor relationship management
- Demonstrated success implementing strategic initiatives in a matrixed, distributed environment
- Excellent written, verbal, interpersonal, and presentation skills
- Strong analytical and business reporting skills
- Experience in a mission- or purpose-driven organization
- Ability to travel domestically up to 25%
TAG - The Aspen Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TAG - The Aspen Group and has not been reviewed or approved by TAG - The Aspen Group.
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Healthcare Strength — Multiple medical plan choices with defined costs, HSA support, and accessible plan documents indicate a robust health offering. Distinctive features like GLP‑1 coverage on the HSA plan and clear SBCs add clarity for election decisions.
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Retirement Support — A clearly outlined 401(k) program features an immediately vested employer match with explicit eligibility timing. Consistent references to the plan and enrollment resources across brand sites underscore ease of access.
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Affordable Benefits — Dental-care discounts through the Aspen Dental network—free preventive services and reduced rates for procedures—help lower out‑of‑pocket costs. Additional perks like brand discounts and pet insurance can further stretch total value for some roles.
TAG - The Aspen Group Insights
What We Do
When we helped launch Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up with their dental health — affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients. Fast forward, and over 25 years later, we support more than 1000 Aspen Dental locations—by doing so, we are proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning. We came together to launch TAG – The Aspen Group, officially expanding beyond dental and embracing a new vision. By bringing together Aspen Dental, Chapter, ClearChoice, WellNow, and Lovet into one family of brands, we set out to achieve one simple goal together: to bring better healthcare to more people - because we believe in a future where health and wellness is accessible for all. With that mission in mind, TAG now supports over 5,300 clinicians across more than 1,400 locations. While our vision is now broader, how we achieve it remains the same. The best care starts with the provider - and TAG exists to power them so they can meet patients where they are, no matter their specialty, and deliver better care. Because we know that at the end of the day, better healthcare is simple — empower the provider and their teams, and the rest will follow. United as one group, we’re not just breaking down barriers; today, we’re breaking through. We’re challenging the status quo. Together, we can prove healthcare can be better for both providers and patients. Together, we can bring better healthcare to more people.
Why Work With Us
TAG - The Aspen Group employs and/or supports over 25,000 healthcare professionals and team members at more than 1,400 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics, and animal health. Every day we wake up to empower providers to do what they do best: focus on the patient.
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