Director of Clinical Services

Posted 19 Hours Ago
Be an Early Applicant
2 Locations
Hybrid
Mid level
Healthtech
The Role
The Director of Clinical Services leads a team of Sonographers, manages clinical operations, ensures compliance, trains staff, and builds client relationships in maternal-fetal care.
Summary Generated by Built In
At BB Imaging, we’re a purpose-driven, sonographer-led team on a mission to make high-quality ultrasound care accessible for every patient. Through a collaborative approach, we partner with healthcare systems to elevate maternal-fetal care while empowering our team to thrive—both professionally and personally.

We’re excited to welcome an experienced OB/MFM Sonographer to lead our growing Florida team as a Director of Clinical Services. In this pivotal role, you’ll partner closely with clients, oversee operational infrastructure, and guide a high-performing team of Sonographers across the region. Your leadership will play a key role in shaping the future of care delivery in a collaborative, fast-paced environment. 

As part of our sonographer-led community, you’ll enjoy:
  • Premium pay that recognizes your expertise
  • Flexible schedules with no weekends or on-call
  • PTO accrual to support balance and security
  • A Supportive Culture that champions your voice and where your contributions truly matter
  • Well-being resources including free counseling and support services for your emotional, physical, and financial health

At BB Imaging, your voice is heard, your growth is supported, and your well-being is prioritized—redefining what it means to build a meaningful and lasting career in ultrasound.
 
WHAT YOU’LL DO: 

Leadership & Team Management 
  • Provide leadership, direction, and accountability for assigned team members.
  • Act as a working manager by regularly engaging in clinical environments to support team performance and maintain awareness of clinical site dynamics. 
  • Celebrate achievements, promote innovation, conduct constructive conversations, and motivate the team toward success. 
  • Triage and respond swiftly to urgent clinical or operational issues to ensure service continuity and care excellence. 
Training, Quality Assurance & Compliance 
  • Evaluate team members and job candidates as part of the hiring and performance review process. 
  • Delegate to Lead Trainer and Charge Sonographers to ensure interviews, onboarding, and training are completed efficiently and effectively. 
  • Ensure quality assurance (QA) processes are completed consistently, delegating execution to the Lead Trainer as appropriate. 
  • Make recommendations to ensure ongoing compliance with current and anticipated regulations. 
  • Maintain a balanced patient load for the clinical team while identifying opportunities for growth through clinic awareness and performance insight. 
Operational Collaboration 
  • Collaborate with the AVP of Clinical Services, Lead Trainer, Charge Sonographers, Resource Planning, and broader clinical staff to ensure operational and staffing needs are met. 
  • Lead Charge Sonographers in the organization and oversight of daily clinical operations and program execution to ensure compliance, efficiency, and patient/client satisfaction 
Client & Physician Relationship Management 
  • Serve as a key point of contact for physicians, clients, employees, and patients, addressing and helping to resolve any escalated concerns or issues. 
  • Partner with the Client Success team to support client relationships, promote growth strategies, and contribute to goal achievement. 
  • Represent the company positively through networking, relationship building, and brand advocacy. 
Administrative Oversight 
  • Oversee interpretation and communication of policies and procedures for staff, patients, families, and relevant agencies. 
  • Support and oversee timecard and expense approvals, and manage performance support plans—delegating administrative tasks when appropriate. 
Please note that duties and responsibilities of this position are subject to change and the employee may be required to perform additional tasks as needed. 
 
WHO YOU ARE: 
  • 2+ years in a management, supervisor or team lead role
  • 4+ years MFM ultrasound experience 
  • Fetal Echo certified
  • Exceptional interpersonal skills with ability to form strong relationships and lead and motivate the team 
  • Proven track record in managing budgets while growing revenues and patient volumes 
  • Big picture thinker excited to introduce fresh ideas and growth strategies. 
  • Highly organized, able to pivot and adapt in a fast-paced work environment 
 
DO YOU SCORE ANY BONUS POINTS? 
  • Bachelor’s degree, or equivalent education is highly preferred 
  • 3+ years of experience managing teams in a healthcare or clinic setting 
  • Experience managing multiple providers and staff is preferred 
  • Familiarity with sonography industry 
  • Intermediate working knowledge of Microsoft Office 
 
WHERE YOU’LL WORK: 
  • This is a hybrid role that combines remote work with regular on-site presence in clinical settings. Frequent travel throughout the assigned region is required to support team operations and maintain strong clinical engagement. 

YOU’LL GET:  
  • Paid vacation 
  • 9 paid holidays, including your birthday! 
  • Health, dental, vision insurance 
  • Short and long-term disability insurance 
  • 401K 
  • Parental and Bereavement leave 
  • Personal and professional growth benefits 
  • $$ Competitive Salary compensation commensurate with experience 
  • Mileage reimbursement when applicable 

BB Imaging is an Equal Opportunity Employer dedicated to fair hiring practices that support women and babies in underserved communities. Our team represents individuals from diverse backgrounds while being inclusive of BIPOC, LGBTQ, military, and disability. 

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The Company
HQ: Austin, TX
125 Employees
Year Founded: 2005

What We Do

As a sonographer-led company, we know the impact of every scan. At BB Imaging, we bring precision-driven ultrasound to underserved communities by partnering with healthcare systems in need of flexible, scalable solutions built for better outcomes. We believe in a future where everyone—regardless of geography or socioeconomic status—has access to high-quality imaging and a higher standard of care. Our sonographers are more than technologists—they’re artists and advocates who combine clinical excellence with compassionate care. We invest deeply in continuing education, career development, and leading-edge technology to support scan quality, empower imaging professionals, and elevate the entire field. Together, we’re transforming what’s possible for providers and accessible to patients. Because when you see more, you care more.

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