Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Responsible for management and growth of a specific territory on the East Coast (as determined by PCI). There will be a strong focus on Strategic Accounts as well as the New England territory. This position will work with senior leaders in both PCI and client organizations. The primary duties are to achieve the annual Sales Target by developing and maintaining business relationships with current and prospective clients.
- Manage accounts within sales territory while achieving annual sales and revenue target.
- Update Salesforce on a daily basis detailing activity with current and prospective clients along with setting up individual project opportunities.
- Prepare monthly reports from Salesforce detailing activity with current and prospective customers.
- Develop and maintain business relationships with current and prospective customers.
- Participate in tradeshows, exhibits, clinical Seminars, client events and professional organizations.
- Organize and participate in customer and potential customer visits.
- Maintain an acceptable level of knowledge of PCI’s service offering, industry technology and trends, and customer and competitor capabilities.
- Manage personal expenses to meet budgeted allowances.
- Works closely with the PCI team when responding to a Request for Information and or Proposal (RFI/RFP) to inform them of market conditions, pricing issues and the current competition on the program
- Probe for “cross sell” opportunities and forward lead to appropriate sales counterpart for follow-up. Provide documents to internal teams necessary for Quote preparation, credit checks, safety hazard reviews, etc.
- Lead and Prepare client QBR’s bringing in the internal team members as needed.
- Assist the Finance team when required with Accounts Receivable.
- Represent BD in special projects and strategic initiatives.
- Regular travel to PCI sites and Client meetings.
- Develop Strategic Account Plans for the retention and expansion of strategic accounts, including utilizing and directing PCI resources. As well as develops Key Performance Indicators which are in alignment with client values, culture and spend, and match PCI's values, cultures and revenue targets.
- Seeks to identify continuous improvement opportunities with key stakeholders within each Strategic Account, utilizing support from internal PCI resources as appropriate, delivering realized value to both PCI and client account and creating influence within the organization.
- Establishes regular consultative contact with key stakeholders and opinion leaders, to ensure proactive identification of key issues, corporate objectives and business trends.
- Manages and maintains high customer satisfaction standards, where applicable, ensuring that the client perceives industry leading value and customer service is being received at all times.
- Builds and maintains high-level business relationships at multiple levels within the Strategic Account organization, aspiring towards Executive level relations.
- Works with PCI Executive Team to foster a collaborative relationship with Strategic Accounts' Executive Teams.
- Leads the process of creating, negotiating and approving CDAs, MSAs and Quality Agreements with all accounts.
- Serve as a trusted advisor and thought partner to clients.
- This role may have responsibility for managing an Associate Director and/or additional Business Development team members.
Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
Skills Required
- Proven track record managing accounts and achieving sales/revenue targets
- Daily use of Salesforce for activity tracking and reporting
- Experience developing strategic account plans and KPIs
- Experience creating, negotiating, and approving CDAs, MSAs, and Quality Agreements
- Experience responding to RFIs/RFPs and informing pricing/competition
- Ability to lead QBRs and coordinate cross-functional internal teams
- Willingness and ability to travel regularly to PCI sites and client meetings
- Experience mentoring or managing BD team members (Associate Director or similar)
- Knowledge of PCI service offerings, industry technology, trends, and competitor capabilities
- Ability to manage personal expenses and assist finance with accounts receivable when needed
PCI Pharma Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PCI Pharma Services and has not been reviewed or approved by PCI Pharma Services.
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Retirement Support — Feedback suggests the company provides a 401(k) with an employer match in the mid‑single‑digit range, with immediate vesting noted in certain cases. This is viewed as a solid component of the overall package.
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Leave & Time Off Breadth — PTO and paid holidays are commonly available, and some roles indicate vacation is accessible from early tenure. Availability of time off is frequently described as a positive element of the package.
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Affordable Benefits — Health insurance is sometimes described as reasonably priced depending on plan tier. Feedback suggests core medical, dental, and vision coverage is part of a standard offering.
PCI Pharma Services Insights
What We Do
PCI is a leading provider of integrated pharmaceutical development services to the global healthcare market. With facilities in North America and Europe, PCI supports pharmaceutical and biotech companies with products destined for more than 100 countries around the world. PCI provides services for each stage of the product lifecycle – from early Phase I through commercial launch and long-term supply – and partners with customers to provide key insight and expertise in enabling successful commercialization and bringing lifesaving medications to patients. For more information, go to www.pci.com.
