When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Key Responsibilities:
Client Engagement & Strategic Leadership
Serve as the primary technology advisor for multiple strategic client accounts
Build and maintain strong relationships with senior client stakeholders
Lead executive-level client interactions, including quarterly business reviews, strategy sessions, and roadmap discussions
Translate complex technical concepts into clear, client-relevant messaging and value propositions
Act as the “voice of the client” within internal teams to influence priorities and solutions
Account Strategy & Road mapping:
Partner with clients to understand their technology landscape, priorities, and long-term roadmap
Align internal capabilities and solutions to client strategies and upcoming initiatives
Define and evolve account-level technology strategies that support growth, efficiency, and innovation
Ensure consistency and reusability of solutions across programs and projects
Cross-Functional Orchestration:
Act as the central point of coordination across IT, architecture, operations, commercial, and delivery teams
Facilitate collaboration across internal and external stakeholders to drive aligned outcomes
Navigate complex organizational structures to connect teams and remove blockers
Lead cross-functional discussions to ensure clarity on scope, priorities, and decisions
Facilitation & Decision Leadership:
Plan and facilitate structured meetings with clear agendas and objectives
Drive discussions toward decisions, outcomes, and next steps
Ensure alignment across stakeholders, including senior leadership
Maintain focus and momentum across complex, multi-stakeholder environments
Commercial & Business Support:
Partner with commercial and contracts teams to support proposals, estimates, and statements of work
Contribute to client discussions related to scope, solutions, and value
Support contract negotiations by ensuring alignment between proposed solutions and delivery capabilities
Identify opportunities for growth, expansion, and new business within existing accounts
Oversight & Delivery Enablement:
Maintain visibility across client engagements, including progress, risks, and key dependencies
Ensure appropriate follow-up on actions, escalations, and open issues
Guide teams toward solutions without directly managing execution
Act as an escalation point for complex client or delivery challenges
Innovation & Continuous Improvement:
Identify opportunities to improve processes, solutions, and client outcomes
Promote the use of standardized, scalable solutions where appropriate
Partner with internal teams to evolve and mature capabilities
Contribute to thought leadership, solution development, and internal best practices
People Leadership & Mentorship:
Provide leadership, mentorship, and direction to Client Technology Partner and related roles
Support capability development in areas such as client engagement, facilitation, and strategic thinking
Foster a culture of collaboration, accountability, and continuous improvement
Serve as a senior escalation point for team members
Skills & Experience:
Core Capabilities
Strong client-facing communication and executive presence
Ability to translate complex technical topics into business-friendly language
Advanced stakeholder management and influencing skills across all levels
Strong facilitation skills with experience leading large, cross-functional discussions
Ability to navigate ambiguity and drive alignment in complex environments
Strategic thinking combined with practical execution focus
Business & Commercial Acumen
Understanding of commercial processes, budgeting, and contract development
Ability to connect solutions to business value and client outcomes
Experience supporting proposal development and client negotiations
Technical & Domain Awareness
Working knowledge of Software Development Life Cycle (SDLC), validation, and testing practices
Awareness of enterprise systems, data integration, and technology landscapes
Experience in clinical research, life sciences, or regulated environments (preferred)
Ability to engage effectively with technical teams without requiring deep hands-on expertise
Tools & Ways of Working
Proficiency in Microsoft 365 tools (Outlook, Teams, PowerPoint)
Experience with collaboration and tracking tools (e.g., Smartsheet, CRM platforms such as Salesforce) preferred
Experience & Education:
Bachelor’s degree or equivalent experience required
10+ years of experience in client-facing roles within technology, consulting, or clinical/regulated environments
Proven track record of leading complex, multi-stakeholder engagements
Experience managing strategic accounts and influencing senior stakeholders
This is an individual contributor role with a potential of line management in the future
What Success Looks Like
Strong, trusted relationships with key client stakeholders
Clear alignment between client needs and delivered solutions
Effective coordination across internal teams with minimal friction
Increased adoption of scalable, standard solutions
Measurable contribution to client satisfaction and business growth
Skills Required
- Bachelor's degree or equivalent experience
- 10+ years of experience in client-facing roles within technology, consulting, or clinical/regulated environments
- Proven track record of leading complex, multi-stakeholder engagements
- Experience managing strategic accounts and influencing senior stakeholders
- Proficiency in Microsoft 365 tools (Outlook, Teams, PowerPoint)
- Working knowledge of SDLC, validation, and testing practices
- Strong client-facing communication, executive presence, and facilitation skills
- Ability to translate complex technical topics into business-friendly language
- Experience supporting proposal development, estimates, and contract discussions
- Experience with collaboration and tracking tools (e.g., Smartsheet) and CRM platforms such as Salesforce
- Experience in clinical research, life sciences, or regulated environments
Parexel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parexel and has not been reviewed or approved by Parexel.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, HSA/FSA options, and company-paid disability insurance. Descriptions often portray the package as strong or “top notch,” adding meaningful value.
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Retirement Support — Retirement offerings include a 401(k) with company matching and, in some regions, generous pension contributions. Core financial protections are emphasized as a solid part of the total rewards.
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Leave & Time Off Breadth — Time-off programs include ample PTO or flexible/unlimited RTO alongside flexible schedules and remote/hybrid options. Work-life balance support from managers is highlighted as a practical advantage.
Parexel Insights
What We Do
Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com. Community Guidelines Because Parexel’s social media channels are open to the general public and employees, we are not responsible for views expressed other than our own. However, we do not tolerate posts that are: • Abusive, harassing or threatening to others. • Defamatory, offensive, obscene, vulgar or depicting violence. • Hateful targeting by race/ethnicity, age, color, creed, religion, gender, sexual preference or orientation, nationality or political beliefs. • Sexually explicit or pornographic. • Fraudulent, deceptive, libelous, misleading or unlawful. • Referencing criminal or illegal activity. • Spamming. We reserve the right to remove any comments that do not adhere to our guidelines as well as report users who violate the rules of our page.
