Job Title
Director, Client Services, Multifamily(https://careers.cushmanwakefield.com/)Job Description Summary
The Director of Client Services will represent Cushman and Wakefield's multifamily management platform locally and regionally and personify Cushman and Wakefield values of being inclusive, driven, collaborative, and insightfulJob Description
ESSENTIAL JOB DUTIES:
Be the local market expert – intimately understand the demand drivers in the MSA(s) both from a renter and an investor perspective
Be a product expert – understand the trends in apartment living in the MSA(s)
Be a service expert – understand how our offering is uniquely positioned to drive value for clients
Develop and nurture relationships with local developers, ownership groups as well as national institutional investors to support their growth efforts and relationship with Cushman and Wakefield
Build and manage a pipeline of new multifamily property management prospects for region or state
Complete underwriting and property operating expense analysis for Assets
Support the Senior Managing Director of Client Services and local operations market leader(s) in growing the multifamily property management portfolio
Run point on proposal and “pitch” processes as needed in support of regional growth
Coordinate with various C&W departments to complete proposals, marketing materials, analytics, etc., necessary to support the growth of the portfolio
Coordinate client needs for acquisition support, due diligence, underwriting, development consulting, asset reviews, operating performance reviews, market analysis, and general support to existing and new C&W multifamily clients
Coordinate with internal operations leaders to support client contract negotiations
COMPETENCIES:
Proven track record of relationship building with institutional and private owners
Attention to detail with proven follow up and organizational skills
Team oriented with the ability to build consensus across all levels of the organization
Strong communication skills: written, verbal, and presentation
Ability to grow and maintain strong relationships over time
“Passion for the pursuit” – enjoys and thrives on winning new business
Ability to solve problems, handle multiple tasks, organize resources in support of client and internal deliverables
Internally motivated self-starter
IMPORTANT EDUCATION:
Bachelor’s Degree required
IMPORTANT EXPERIENCE:
5+ years of related experience
2+ years of Management experience
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 10 pounds occasionally, and/or up to 10 pounds frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 153,000.00 - $180,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”Skills Required
- Bachelor's degree
- 5+ years of related experience
- 2+ years of management experience
Cushman & Wakefield Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.
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Retirement Support — A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
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Leave & Time Off Breadth — Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
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Parental & Family Support — Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.
Cushman & Wakefield Insights
What We Do
Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.
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