At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Director – Client Activation Fund and Investor Solutions to join our Asset Servicing team. This role is located in London
In this role, you’ll make an impact in the following ways:
Lead end-to-end transition and implementation programs for large, complex client deals, including planning, mobilization, execution, go-live, and post-implementation stabilization.
Establish the overall program structure, governance model, implementation roadmap, delivery milestones, dependency tracking, and escalation framework.
Partner with sales and relationship teams during late-stage deal activity to assess implementation complexity, transition risk, resource requirements, timelines, and operating model implications.
Serve as the senior point of accountability for client-facing transition delivery, ensuring transparency, timely communication, and strong stakeholder alignment.
Coordinate across Operations, Technology, Product, Data, Legal, Compliance, Risk, Finance, and third-party providers to ensure all transition workstreams are aligned and progressing.
Identify implementation risks, dependencies, resource gaps, and decision points early; drive mitigation plans and executive escalations as needed.
Oversee detailed transition planning, including data migration, operating model design, process documentation, technology readiness, control frameworks, service model setup, reporting, and client testing.
Ensure implementation programs are delivered in accordance with contractual commitments, commercial objectives, regulatory expectations, internal controls, and client success measures.
Lead executive steering committees, governance forums, readiness reviews, and post-go-live status meetings.
Drive disciplined program management practices, including status reporting, milestone management, RAID logs, financial tracking, change control, and benefits realization.
Build trusted relationships with senior client stakeholders and internal executives, acting as a credible advisor during high-pressure transition periods.
Support continuous improvement of implementation methodology, playbooks, tools, templates, and transition governance standards.
Develop, mentor, and lead transition managers, implementation leads, program managers, and cross-functional delivery teams.
- Capture lessons learned from major implementations and embedded improvements into future deal transition models
To be successful in this role, we’re seeking the following:
Experience in implementation, transition management, program management, operations, client onboarding, or large-scale transformation.
Significant experience leading complex, multi-workstream implementation programs for large institutional clients or enterprise-scale deals.
Proven ability to manage executive stakeholders, senior client relationships, and cross-functional delivery teams.
Strong understanding of operating model design, data migration, technology integration, risk management, controls, and service readiness.
Experience managing large implementation budgets, timelines, dependencies, and resource plans.
Implementation and Transition experience across client implementations for conversions
Experience in financial services, asset servicing, investment operations, banking, fintech, consulting, or another highly regulated environment for
Experience with large deal transitions involving custody, fund services, middle office, data, accounting, reporting, transfer agency, or related operational platforms.
PMP, Agile, Lean Six Sigma, or similar program management certification.
Experience working across global delivery centers and matrixed organizations.
Strong understanding of regulatory, operational risk, data governance, and client service frameworks
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
About UsAt BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About the TeamAt BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.
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Healthcare Strength — Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
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Parental & Family Support — Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
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Retirement Support — The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.
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What We Do
We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.
