Director, Claims

Posted 2 Days Ago
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Parkside, New York, NY, USA
In-Office
150K-175K Annually
Entry level
Insurance
The Role
Leads daily administration and strategic management of regional marine cargo claims operations. Oversees adjusting, handling, and settlement of high claim volumes from notification through resolution; coordinates with third-party administrators, collaborates with home office on large losses, and builds relationships with underwriting and other stakeholders while ensuring compliance, operational excellence, and high service standards.
Summary Generated by Built In

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

The Cargo Claims Director is a pivotal senior leadership position accountable for the daily administration and strategic management of all cargo claims operations within the [Region]. This leader is responsible for adjusting, handling, and settling a substantial volume of marine cargo claims, ensuring an efficient and compliant process from initial notification through final resolution.

The role requires coordinated activity with third-party administrators (TPAs), close collaboration with home office personnel on large losses exceeding branch authority, and establishing strong, productive relationships with underwriting and other key stakeholders.

The ideal candidate excels in a fast-paced environment, drives operational excellence, and consistently delivers high service standards to both internal and external customers.

For individuals assigned and/or hired to work in New York, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $150,000-$175,000

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Starr Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Starr Insurance and has not been reviewed or approved by Starr Insurance.

  • Healthcare Strength Health coverage is frequently characterized as excellent, with comprehensive medical, dental, and vision options supported by wellness tools and an EAP. Feedback suggests additional voluntary protections (critical illness, accident, hospital indemnity) broaden overall healthcare security.
  • Retirement Support Retirement offerings include both a 401(k) and a defined‑benefit pension, which is often highlighted as a standout feature. Profit sharing is also referenced as part of the broader financial benefits mix.
  • Strong & Reliable Incentives Top performers in underwriting are described as receiving excellent pay with good bonuses and clear advancement opportunities.

Starr Insurance Insights

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The Company
HQ: New York, New York
2,935 Employees
Year Founded: 1919

What We Do

Starr Insurance is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents. Starr has the global knowledge, vision and relationships to help your company succeed, anywhere you do business.

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