Director, Change Management

Director, Change Management

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Are you enthusiastic about driving organizational change? Do you enjoy consulting with your business partners to develop solutions that support the associate in adopting the changes in the most effective way possible? Come join an exciting organizational change management team to help us establish and drive change management best practices across Fidelity Charitable.  

As part of the new Change Management Center of Excellence, (CM COE) within the Business Management team, the Director of Change Management will plan, manage, develop, and execute organizational change strategies, including partner and sponsorship activities, communication plans, training solutions, and measurement activities.

The new CM COE is essential to the success of driving enterprise organizational change capabilities in alignment with Fidelity Charitable’s strategy and the overall focus and vision of the Strategy and Change Management team. This role will drive consistency in Fidelity Charitable’s change approach through a centralized change model by ensuring consistent practices and change strategies.

The Expertise and Skills You Bring

• Lead end-to-end organization-wide change initiatives, leveraging 5 years of change management experience to drive adoption and alignment across multiple stakeholders and business groups.  

• Drive our change management approach to address associate needs with large scale enterprise-wide programs, implementations, enhancements, migrations, etc.

• Experienced program manager of change management workstream; including communications, learning, implementation, measurement, and adoption strategies.

• Experience in driving results through matrixed teams; ability to work with all levels of the organization, fostering collaboration and accountability among leaders and stakeholders.

• Outstanding leadership presence, ability to influence senior leadership across business units and enterprise landscape, communication, conceptual thinking, and problem-solving capabilities.

• Utilize established change management frameworks; PROSCI, CCMP or other industry change management certification a plus.

• Demonstrated consulting skills, written and verbal communication skills.

• Proven history of operating in a dynamic and fast paced environment.

The Team

The Change Management COE is a new team that will support Fidelity Charitable’s work focused on overhauling and transforming our change management practices. The group will bring alignment to our change management practices with an enterprise-wide set of processes, standards, policies, and tools.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.