Director of Career Services - Concord

Posted 2 Days Ago
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Concord, CA, USA
In-Office
85K-100K Annually
Senior level
Edtech
The Role
Lead and manage a campus Career Services team to drive graduate employment outcomes, employer partnerships, and compliance. Coach and hold staff accountable, perform frontline advisor duties as needed, build employer pipelines, maintain audit-ready records, and collaborate with campus and corporate stakeholders to improve placement and readiness metrics.
Summary Generated by Built In
Company Description

Unitek Learning is a leading healthcare education organization focused on preparing the next generation of nurses and healthcare professionals. 

Through its family of institutions, including Unitek College of Nursing, Eagle Gate College, Provo College, Brookline College, and Unitek EMT, Unitek delivers career-focused education designed to help students build meaningful careers while addressing critical workforce needs across the healthcare industry. 

Through our Workforce Solutions segment, Unitek partners with hospitals and health systems to create sustainable talent pipelines and expand access to healthcare education through employer-based training and workforce development programs nationwide.

Job Description

The Director of Career Services leads a high-performing, outcomes-driven Career Services team focused on graduate employment, employer partnership development, student career readiness, and compliance with institutional and accreditation requirements.

This is a working leadership role. The Director is expected to coach staff, manage performance, address conflict, reinforce accountability, and step into frontline career services advisor work when needed to support students, graduates, employers, and campus operations.

Success in this position requires urgency, strong people leadership, operational discipline, and proven ability to drive results in a fast-paced, metric-driven environment.

  • Lead daily Career Services operations, team productivity, graduate follow-up, employer outreach, placement activity, and service responsiveness.
  • Set clear expectations, review metrics, and hold staff accountable for employment outcomes, career readiness completion, employer engagement, and documentation standards.
  • Coach, develop, and motivate staff through regular feedback, observation, training reinforcement, and performance conversations.
  • Address conflict, inconsistent performance, resistance to change, and unproductive behaviors quickly and professionally.
  • Recruit, interview, onboard, and train new team members in partnership with campus and corporate leadership.
  • Build and expand employer relationships that create externship-to-hire, clinical-to-hire, and direct hire opportunities in nursing and allied health.
  • Drive business development activity through calls, email, in-person visits, community outreach, and follow-up to grow hiring pipelines.
  • Learn and perform core Career Services Advisor duties and provide hands-on coverage or support as needed by business demand.
  • Maintain accurate, timely, and audit-ready records related to graduate status, employment verification, employer activity, waivers, and student engagement.
  • Partner with academic leadership, campus operations, externship or clinical teams, and other stakeholders to improve readiness, conversions, and employment results.
  • Represent the college professionally in the community and support employer events, advisory activities, and campus events as needed.

Success Metrics & Performance Expectations:

The Director of Career Services is evaluated on measurable results, not activity alone. Performance expectations may vary by campus, program mix, and leadership priorities, but generally include the following:

  • Team Employment Outcomes: Lead the department in achieving or exceeding applicable graduate employment benchmarks established by accreditors and the institution.
  • Team Productivity and Execution: Drive disciplined advisor activity, follow-up, career readiness completion, and caseload management that support placement results.
  • Employer Partnership Development: Expand and strengthen employer relationships that create qualified hiring opportunities and support workforce partnerships.
  • Talent Leadership and Accountability: Build a performance culture through effective hiring, coaching, recognition, corrective action, and follow-through.
  • Data Integrity and Compliance: Maintain complete, accurate, and audit-ready records that support accreditation, compliance, internal reporting, and operational decisions.
  • Working Leadership and Collaboration: Step into frontline work when needed and partner effectively with students, employers, campus leaders, and corporate partners.

Salary Range: $85k-$100k annually DOE
This position is on ground at our Concord, CA campus

Qualifications

  • Bachelor’s degree preferred. Equivalent combination of education, directly relevant experience, and demonstrated leadership success will be considered.
  • Minimum 7 years of combined professional experience in staffing, recruiting, sales, business development, employer relations, career services, admissions, branch or campus operations, or another performance-driven environment with measurable outcomes.
  • Minimum 3 years of direct people leadership experience, including hiring, onboarding, coaching, performance management, conflict resolution, and accountability for team results.
  • Demonstrated success leading a metric-driven team in a fast-paced, customer-facing environment.
  • Strong business development skills with the ability to build credibility with employers and convert outreach into viable hiring opportunities.
  • Ability to manage difficult conversations, navigate team friction, and address attitude or engagement issues without lowering standards.
  • Willingness and ability to learn and perform Career Services Advisor duties and maintain operational fluency in frontline processes.
  • Strong communication, judgment, organization, follow-through, and ability to manage competing priorities and deadlines.
  • Proficiency with Microsoft Office required. Experience with CampusVue/CampusNexus, PowerBI, CRM, or case management systems is preferred. Postsecondary, healthcare, and ACCSC or ABHES experience is helpful but not required.
  • Valid driver’s license, reliable transportation, and ability to travel locally for employer visits, community outreach, and campus-related events, if required by campus needs.

Additional Information

We Offer:

  • Medical, Dental and Vision starting the 1st of the month following 30 days of employment
  • 2 Weeks’ starting Vacation per year.  Increasing based on years of service with the company
  • 12 paid Holidays and 2 Floating Holiday
  • 401K with a Company Match
  • Company Paid Life Insurance at 1x’s your annual salary
  • Leadership development and training for career advancement
  • Tuition assistance and Forgiveness for you and your family up to 100% depending on the program

Skills Required

  • Bachelor's degree (preferred; equivalent experience considered)
  • Minimum 7 years combined professional experience in staffing, recruiting, sales, business development, employer relations, career services, admissions, branch or campus operations, or other performance-driven environment
  • Minimum 3 years direct people leadership experience including hiring, onboarding, coaching, and performance management
  • Demonstrated success leading a metric-driven team in a fast-paced, customer-facing environment
  • Strong business development skills and ability to convert outreach into hiring opportunities
  • Ability to manage difficult conversations, resolve conflict, and enforce accountability
  • Willingness and ability to learn and perform Career Services Advisor duties and maintain operational fluency
  • Strong communication, judgment, organization, follow-through, and ability to manage competing priorities
  • Proficiency with Microsoft Office
  • Experience with CampusVue/CampusNexus, Power BI, CRM, or case management systems
  • Postsecondary, healthcare, and ACCSC or ABHES experience (helpful but not required)
  • Valid driver's license, reliable transportation, and ability to travel locally for employer visits and events
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The Company
HQ: Newport Beach, CA
326 Employees
Year Founded: 1992

What We Do

Founded in 1992, Unitek Learning is the parent company for five distinguished learning institutions in the areas of healthcare, nursing, and emergency medical services. Unitek College is one of the foremost healthcare and nursing colleges in California and Nevada. Unitek EMT provides comprehensive EMT and EMS training to hundreds of professionals every year. Eagle Gate College and Provo College in Utah and Idaho have a singular focus — to provide students with the knowledge, training, and skills they need to create a rewarding career in the ever-expanding world of healthcare. Our latest addition, Brookline College, offers diploma, Bachelor, and Master level education in Arizona and New Mexico. Through our subsidiary schools, Unitek Learning has helped students, working professionals and organizations achieve their goals for more than 25 years. From first contact to after completion, we help each individual overcome obstacles with support from our industry-experienced instructors and student-focused staff. Unitek offers a real-world education in a wide range of in-demand healthcare career fields. Our training is relevant and dynamic, and continually updated to answer the changing demands of the students and organizations we serve. As a rapidly growing and highly successful company, Unitek Learning is also a great place to pursue a rewarding and challenging career! We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

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