Director, Business Systems

Job Description:

Who We Are: 

Saks Global is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. 

On its website and app, Saks offers an unparalleled selection of curated merchandise  across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Role Summary:

The Director of Business Systems is responsible for providing leadership, solutioning, and oversight within a team that supports the organization’s portfolio of applications for the Finance, HR, and Payroll teams. Initially, this role will focus on Payroll, Employee Expenses, Commissions, Workday Security, and Integrations. The Director will partner with business stakeholders to understand their needs and opportunities, translating these into technical solutions aligned with the strategy of Saks Global to optimize and streamline processes. This role will oversee the management of analyst and development resources, driving continuous optimization of technology while
also providing production support to ensure smooth business operations.

Key Qualifications:

Required Qualifications (Minimum Requirements):
● 8–12+ years of experience in business systems, enterprise applications, or IT program management
● 4–6+ years of experience in a leadership or management role, preferably overseeing cross-functional teams (including offshore or hybrid teams)
● Proven experience with enterprise platforms like Workday, SAP, Oracle, etc., especially in HR, Finance, Payroll, or Commissions domains
● Experience managing integrations, system upgrades, and application lifecycle management
● Experience managing cross-functional, global, or matrixed teams including offshore resources
● Deep understanding of system architectures, data integrations, and application support
● Hands-on experience with enterprise SaaS applications and system integration tools
● Familiarity with security and compliance in HR/Finance/Payroll systems
● Ability to translate business needs into functional and technical requirements
● Strong leadership and team management capabilities, including mentoring and performance management
● Excellent communication and interpersonal skills to partner effectively with stakeholders at all levels
● Proven ability to drive change, prioritize initiatives, and deliver results in a fast-paced environment
● Experience with Agile, Scrum, or traditional project management methodologies
● Strong analytical, problem-solving, and process optimization skills

Preferred Qualifications (nice to haves):
● Certifications in Workday (e.g., Workday Pro), PMP, Six Sigma, or Agile/Scrum methodologies
● Demonstrated ability to build and execute a systems strategy aligned with business objectives
● Experience influencing senior level stakeholders and participating in strategic planning sessions
● Proven ability to manage third-party vendors and service providers

Role Description:

● Partner with business leaders in Payroll, Employee Expenses, and Commissions to understand key challenges and develop strategic roadmaps that address business needs
● Present strategies and future-state visions to senior leadership, including the C-suite, and drive alignment and buy-in for initiatives aimed at optimizing processes and systems
● Develop and execute an integration strategy to streamline and enhance data flow across business systems
● Manage the Workday integration portfolio and lead a team responsible for monitoring, maintaining, and enhancing integrations
● Develop and execute a Workday Security strategy that will drive efficiency in Workday role development and assignment
● Lead a team of onshore and offshore resources to deliver enhancements, support large-scale initiatives, and resolve production system issues
● Oversee the implementation, maintenance, and upgrades of business systems related to Integrations, Commissions, Employee Expenses, and Payroll, ensuring seamless operations and peak performance
● Provide production support for business processes and system integrations, including proactive monitoring and issue resolution
● Lead technical projects in the Commissions and Payroll domains, collaborating cross-functionally to ensure efficient, end-to-end system performance
● Build and maintain strong relationships with internal stakeholders, external partners, vendors, and service providers

Your Life and Career at Saks:

• Exposure to rewarding career advancement opportunities

• A culture that promotes a healthy, fulfilling work/life balance 

• Benefits package for all eligible full-time employees (including medical, vision and dental). 

• An amazing employee discount 

Thank you for your interest with Saks. We look forward to reviewing your application.

At this time, we are not providing immigration support/sponsorship for this role.

Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.