Director of Business Process Improvement

Job Description

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.  

EisnerAmper is seeking a Director of Business Process Improvement to lead the design, implementation and optimization of processes across our firm and to establish a Process Center of Excellence. This role will focus on aligning process improvement initiatives with our organizational goals, enhancing automation and digital transformation and ensuring process compliance and controls.

What it Means to Work for EisnerAmper:  

• You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry  

• You will have the flexibility to manage your days in support of our commitment to work/life balance  

• You will join a culture that has received multiple top “Places to Work” awards  

• We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions  

• We understand that embracing our differences is what unites us as a team and strengthens our foundation  

• Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work  

• Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts  

What Work You Will Be Responsible For:

• Design and implement process improvement projects that align with firm goals and priorities, in line with the Enterprise Transformation Office (ETO) roadmap, including areas such as automation, digital transformation and compliance.

• Establish and lead a Process Center of Excellence to drive best practices in process design, improvement and optimization across the firm.

• Own and manage the firm’s process architecture and process performance management framework to foster continuous process innovation.

• Design and establish clear roles for process owners, ensuring accountability and effective management of processes across the organization.

• Develop, communicate, and enforce process policies, standards, and tools to ensure consistent application and adherence across the firm.

• Build, train, and sustain a network of process leads throughout the organization, leveraging methodologies such as Kaizen and Six Sigma to drive process improvement initiatives.

Basic Qualifications:

• Bachelor’s degree in Business Administration, Industrial Engineering, or a related field; a Master’s degree is a plus.

• Proven experience 15+ years of driving results in process management, improvement and optimization with demonstrated strong attention to detail and commitment to quality results.

Preferred/Desired Qualifications:

• Excellent analytical and problem-solving skills, with a strong focus on driving performance improvements.

• Strong communication and interpersonal skills, capable of influencing and collaborating with stakeholders at all levels.

• Strong understanding of process improvement methodologies, including Lean, Six Sigma and Kaizen.

• Demonstrated experience in program and project management, ideally in leading process improvement, automation and digital transformation initiatives.

• Experience in developing and implementing process policies and standards.

About EisnerAmper: 

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. 

Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.  

Should you need any accommodations to complete this application please email: [email protected]  

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