Director, Business Intelligence

Director, Business Intelligence  
 

Are you looking for a place where you can bring your passion for leading enterprise reporting and KPI governance across a multi-brand organization? 

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. 
 

Bring your experience and be empowered to innovate.  

As a Director, Business Intelligence on the Data & Strategic Ops team, a typical day for you will include: 

• Lead the development and maintenance of enterprise dashboards, scorecards, and reporting solutions, preferably using Amazon QuickSight.  

• Define, standardize, and govern KPIs, metrics, and OKRs across multiple brands and business functions.  

• Establish and maintain a trusted single source of truth for reporting and analytics.  

• Partner with business and technology teams to translate requirements into scalable BI solutions. Drive data quality, governance, and reporting best practices across the organization.  

• Collaborate with Analytics Engineering teams to ensure reliable and scalable data pipelines. 

Bring your skills and be inspired to achieve success. 

(Required qualifications) 

Experience: 

• 5+ years of experience in Business Intelligence, Analytics, or Data Management. 

• 2+ years of experience leading BI teams or enterprise analytics initiatives. 

• Proven experience building dashboards, scorecards, and executive reporting solutions. 

• Strong hands-on experience with AWS data and analytics services, including Amazon S3, AWS Glue, and Amazon Athena, as well as Infrastructure as Code (IaC) tools such as Terraform 

• Experience with Amazon QuickSight 

• Experience defining and governing enterprise KPIs, OKRs, and executive scorecards. 

• Experience in franchise, retail, consumer services, or other multi-location organizations. 

• Experience implementing data governance and metric standardization practices. 

Skills:  

• Knowledge of AI-powered analytics and modern BI technologies. 

• Strong communication, stakeholder management, and project leadership skills. 

• Ability to manage multiple concurrent initiatives and competing priorities. 

• Proactive, results-oriented, and capable of balancing strategic and tactical responsibilities. 

Education:  

• Bachelor of Science in Data Analytics, Statistics, Business Administration or similar 

Schedule / in-office requirements:  

• Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home.  

• Our office locations are:  

• 500 E John Carpenter Fwy, Irving, TX 

• 1010 N University Parks Drive, Waco, TX 

Bring your goals and be enabled to reach them.  

• Competitive Pay: Commensurate with experience 

• Schedule: Full-time, Monday – Friday, 8 AM – 5 PM local time zone 

• Benefits: Check out our benefits offerings here: Neighborly Benefits 

• Financial Benefits: Equity and bonus opportunities 

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self. 

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