Zoox is seeking a strategic and execution-focused Staff/Sr Staff Business Enablement Architect to lead the optimization and scaling of our core business functions in support of the company’s rapid growth. Acting as a key liaison between technology teams and business units including Supply Chain, Manufacturing, Procurement and Finance. This leader will drive the design and implementation of scalable, end-to-end business processes. The ideal candidate combines hands-on leadership with a strong strategic vision, ensuring that foundational processes not only meet current business needs but are built to support long-term growth without costly overhauls.
In This Role, You Will...
- Design and implement scalable, end-to-end business processes across core functions such as Supply Chain, Manufacturing, Engineering and Marketing with SAP as the core ERP system and Salesforce and 3DX as CRM and PLM platforms respectively.
- Partner closely with both technical and operational teams to ensure business processes are aligned with technology solutions and enterprise strategy.
- Lead cross-functional initiatives to improve efficiency, standardization, and operational readiness in support of Zoox’s rapid growth and evolving needs.
- Anticipate and mitigate scalability challenges by architecting solutions that reduce future rework, reimplementation, or technical debt.
- Drive stakeholder alignment and adoption of new processes, ensuring organizational readiness and change management support across all impacted teams.
Qualifications
- 10+ years of experience in finance and business operations, process design, or enterprise transformation, with at least 5 years in a leadership role driving cross-functional initiatives.
- Proven track record of designing and implementing scalable, end-to-end business processes across multiple functions such as Finance, HR, Legal, Procurement, and IT.
- Strong understanding of enterprise systems like SAP ERP, and MES and PLM solutions like 3DX and Camstart and how they integrate with business processes.
- Exceptional stakeholder management and communication skills, with experience aligning diverse teams around shared goals and managing change at scale.
- Strategic mindset with hands-on execution ability, capable of balancing long-term planning with immediate operational needs in a high-growth environment.
Bonus Qualifications
- Experience scaling business operations in a high-growth or pre-IPO tech environment, particularly within complex or regulated industries like automotive, robotics, or manufacturing.
- Familiarity with business architecture frameworks or methodologies (e.g., Lean Six Sigma, BPMN, TOGAF) to formalize and optimize processes.
- Hands-on experience with enterprise systems like Workday, SAP, Coupa, or ServiceNow, especially in the context of process automation or system integration.
- Background in change management or organizational design, with a track record of driving adoption for new systems or processes.
- Strong data orientation, including comfort with process KPIs, dashboards, or basic analytics, to inform process improvements and measure impact.
Top Skills
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
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