Director of Business Development

Are you looking for a career where you can make a difference in the lives of individuals in recovery for mental health and substance use disorders? Do you thrive in a healthy and collaborative work environment where you can grow personally and professionally?

JOIN OUR TEAM of dedicated professionals in fostering hope and transforming lives. We are seeking an experienced Behavioral Health Business Development Specialist to join our team. In this role, you will be responsible for developing, managing, and growing referral relationships that increase access to care and support organizational growth across Community Health Alliance’s continuum of behavioral health and substance use disorder treatment services.

Develop a career dedicated to connection, compassion, and community. Community Health Alliance is an employer that offers career opportunities with purpose.

At Community Health Alliance our employees are our greatest asset. We offer a comprehensive benefit program designed to support you and your family.

We are proud to offer a comprehensive benefits package:

• Affordable medical, dental and vision insurance
• Company paid Health Reimbursement Arrangement (HRA)
• Generous paid time off (PTO) & paid holidays
• Retirement plan with company match – up to 6%
• Career ladder – Start here and build a lifelong career
• Company paid life insurance

Job Duties and Responsibilities:

• Develop and maintain strategic relationships with referral sources throughout the service area.
• Conduct routine in-person outreach to hospitals, healthcare providers, courts, probation departments, schools, employers, managed care organizations, and community partners.
• Identify, cultivate, and expand new referral partners and maintain ongoing communication regarding programs, outcomes, and service availability.
• Serve as the primary point of contact for key referral partners and maintain ongoing communication regarding programs, outcomes, and service availability.
• Build and strengthen partnerships with hospitals, healthcare systems, emergency departments, social workers, case managers, discharge planners, and physician practices.
• Develop streamlined referral pathways and improve referral-to-admission conversion processes.
• Strengthen relationships with criminal justice stakeholders, including drug courts, mental health courts, probations departments, jails, law enforcement agencies, and reentry programs.
• Represent the organization at community meetings, conferences, networking events, and stakeholder gatherings to enhance visibility and develop strategic partnerships.
• Utilize CRM systems and data analytics to track referral activity, monitor trends, evaluate outcomes, and identify growth opportunities.
• Collaborate with Admissions, Clinical, Operations, Marketing, and Executive Leadership teams to improve referral processes, patient access, and organizational growth.

• Bachelor's degree in Business, Healthcare Administration, Marketing, Communications, Public Health, Social Services, or a related field; equivalent experience may be considered.
• Minimum of three years of experience in healthcare business development, provider relations, admissions, outreach, healthcare sales, account management, or relationship development.
• Valid driver's license and ability to travel throughout the service area.

Community Health Alliance is a leader providing the highest industry standards for health and human services. Our agencies of Sojourner Recovery Services and TLC offer a complete continuum of mental health and substance use treatment services. We equip our patients with the resources, services, and tools they need to achieve their goals and reach their highest personal potential. Community Health Alliance is proud to play a key role in helping individuals achieve a brighter and healthier future. Through innovation, integration, and collaboration of our agencies, the Community Health Alliance strengthens and empowers the individuals, families, and communities we serve.

 Community Health Alliance, is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.